Caterglobe

02/10/2026

A big congratulations to Ewelina on her promotion to Service Coordinator Team Leader! 👏❤️
In just over a year, we’ve seen her grow, take ownership and become an important part of our Service team.
We’re excited to see what’s next.
Well deserved, Ewelina!

22/09/2026

We were delighted to recently welcome Ben Ahearn and Simon Wale CFSP from Maidaid, together with of our valued customer, to our newly refurbished showroom and training room.
It was an excellent opportunity to bring manufacturer, customer and our team together in one room to exchange knowledge, explore new equipment solutions and discuss how the latest developments can deliver genuine value to our customers’ businesses.
For us, strong partnerships are built on more than products and services. They come from understanding our customers’ operations, listening to their challenges and creating opportunities to develop solutions together.
The discussions were insightful, practical and forward-thinking, exactly the kind of collaboration we believe drives better outcomes for everyone involved.
We then continued the day over lunch with the wider Caterglobe team, taking the opportunity to connect, reflect on the day and celebrate the people behind the business.
A sincere thank you to Ben and Simon and to David Abbott Kasia Singh Dangol and Mason Chittenden who joined us.

Great conversations. Shared knowledge. Stronger partnerships. 🤝

14/09/2026

A few unforgettable days with Rilling!

Last week, we had the pleasure of joining the Rilling.pl dealer trip through Poland and Germany.

As the exclusive dealer for Rilling in England, it was fantastic to spend time with the Rilling team, meet other dealers and see more of what happens behind the scenes of a brand we’re very proud to represent.

One of the highlights was visiting the Rilling factory in Poland and seeing first-hand how the equipment is made and meeting the people behind the brand.

And then came the food, dinners, activities, great conversations and plenty of laughs along the way! 🥂

But what really stood out was the incredible hospitality from the Rilling.pl team.

Everything was so thoughtfully organised, and we genuinely felt welcome from start to finish.

Trips like this are a great reminder that business is not just about equipment and partnerships - it’s also about the people behind them.

Thank you to the whole Rilling team for looking after us so well and for creating such a memorable experience.

We’re very proud to be Rilling’s exclusive dealer in England — and even more grateful for the relationships that come with it.

Here’s a little look back at the trip! 🎥👇

15/07/2026

England plays Argentina today. The atmosphere will be brilliant, and fans will pack all bars and pubs. However, this massive crowd, combined with the July heat, will push refrigeration equipment to the absolute limit.

You cannot afford an ice machine failure or warm drinks right before halftime. We want you to enjoy the match and keep your revenue flowing.

Read our five quick steps below to prepare your coolers before the whistle blows. Let the Caterglobe service team handle any technical emergencies so you can focus on the football.

Read: https://bit.ly/FIFA-heat

Discover the role of foodservice equipment repair specialists in keeping restaurants and hotels running smoothly during Engineer's Week.

13/07/2026

The Caterglobe team recently completed installation that came with a few challenges.

The job involved moving heavy bakery equipment through a very narrow opening and transporting it from the top floor to the lower ground floor. With careful planning and teamwork, our engineers safely manoeuvred the equipment into position and got everything ready for operation.

We like sharing these behind-the-scenes moments as they show the practical problem-solving that goes into every installation.

17/06/2026

A commercial kitchen does not stop because one piece of equipment breaks. It slows down, scrambles, and waits for someone to fix it.

That someone is usually an expert engineer from Caterglobe.

This time we followed Noel through a full day. Four jobs, three equipment types, oven faults, a dishwasher problem, an ice machine. Each site had its own situation. Each one needed a clean diagnosis and a reliable fix.

Noel has been doing this for over 15 years. The technical range is there. But ask him what he values most about the work and he will tell you it is customer satisfaction.

When you book a Caterglobe engineer, that combination is what you are getting.
Check out a sneak peek of Noel’s day on the job. Let us know if we should create similar videos for all our engineering team.

29/05/2026

𝗧𝗲𝗮𝗺 𝗨𝗽𝗱𝗮𝘁𝗲: 𝗪𝗲𝗹𝗰𝗼𝗺𝗲 𝗩𝗹𝗮𝗱

We have some fantastic news to share. Please join us in officially welcoming Vlad as a permanent member of the Caterglobe team.

Vlad joined us a short while ago and spent his probation period sharpening his skills. He has adapted to the Caterglobe culture so smoothly that it already feels as though he has been with us for years.

As our new Service Coordinator, Vlad manages the daily schedules of our engineering team with an incredible can-do attitude. His background in the travel industry is a massive asset, translating perfectly into efficient route planning for our engineers on the road.

Outside of work, Vlad is a passionate musician who plays guitar, bass, and provides vocals. He also loves exploring live music gigs and local pubs. In fact, he has a list of all the popular venues in London and around the UK.

We are absolutely delighted to have you with us permanently, Vlad. Welcome
aboard.

20/05/2026

𝗘𝘃𝗲𝗿𝘆 𝗷𝗼𝗯 𝘀𝘁𝗮𝗿𝘁𝘀 𝗹𝗼𝗻𝗴 𝗯𝗲𝗳𝗼𝗿𝗲 𝗮𝗻 𝗲𝗻𝗴𝗶𝗻𝗲𝗲𝗿 𝗮𝗿𝗿𝗶𝘃𝗲𝘀 𝗼𝗻 𝘀𝗶𝘁𝗲.

The back office maps the access points, checks parking restrictions, plans the delivery window, and coordinates the schedule around the location. Central London jobs can mean 3:00 am starts or 1:00 am finishes, depending on road access, loading bay availability, and the surrounding area. That planning does not happen on the day. It happens days, if not weeks, before.

On the ground, the engineers deal with what no plan fully accounts for. Roads that are busier than expected. Access points that are tighter than the drawings showed. Heavy equipment that has to move through narrow corridors without damaging the site or disturbing the neighbours.

The work is physical. The hours are unsociable. The margin for error is low.

What makes it work is the team behind it. Back office and engineers stay in contact throughout. If something changes on site, the plan adjusts. If a delivery window shifts, the schedule moves with it.

Most clients see a completed job. The logistics that got it there stay invisible. That is the point.

13/05/2026

𝗙𝗿𝗮𝗻𝗸 𝗹𝗲𝘃𝗲𝗹𝘀 𝘂𝗽 𝗳𝗿𝗼𝗺 𝗳𝗿𝗲𝘀𝗵𝗲𝗿 𝘁𝗼 𝗽𝗿𝗼𝗳𝗲𝘀𝘀𝗶𝗼𝗻𝗮𝗹.

Frank joined Caterglobe at the end of last year. He had no exposure to the catering industry before joining. All he had was the willingness to learn. In a few months he turned that willingness into actual achievements.

He has already passed his F-Gas certification and last week completed the Commercial Catering Equipment Electrical Competency Course (CCEECC).

These certifications are just the tip of the iceberg, and we are confident that Frank is going to go a long way in this industry.

We believe in creating a culture for our team that reflects continuous learning and improvement.

Well done, Frank. And best of luck.

13/04/2026

Most kitchen breakdowns are not bad luck. They are missed services.

A compressor burnout that costs over £1,500 does not happen overnight. Dirty condenser coils, months of extra strain, then complete failure. The warning signs were there the whole time.

The same pattern runs across refrigeration, ice machines, provers, bread slicers, and ovens. Equipment runs fine until it does not. And when it fails mid-service, the cost is not just the repair. It is the lost covers, the wasted stock, and an engineer call-out at short notice.

Emergency repairs cost three to four times more than planned ones. Planned maintenance does not remove that cost. It just means you pay it on your terms.

Caterglobe runs PPM contracts across commercial kitchens in London and Manchester. If your service schedule has gaps, now is the time to close them.