BREAKAGE / REFUND POLICY
Upon acceptance of delivery, Customers are required to check the contents of the order to ensure no damages/differences. Should the order be accepted and approved at point of exchange, FP HKWine will not be liable for any damages thereafter and products cannot be refunded. If damages are found upon delivery, Customer should notify the courier and FP HKWine will make replac
ements within 2 business days. FORCE MAJEURE
The Company shall not be liable for any delay or failure caused by or resulting from acts of God, riot, flood, fire, accident, government intervention, embargoes, strikes, war, labor difficulties, equipment failures, or any another causes beyond the control of The Company. DELIVERY TERMS
FP HKWine reserves the right to charge a penalty if the recipient is not available to accept delivery at the stated delivery time. FP HKWine reserves the rights to decline or change delivery orders at sole discretion absolutely.
