b) Please remark product code and detail, especially the color and measurement when make an order. c) All pre-order items are not 100% available. We'll not know the availability until placed the order to our supplier (after the pre-order closed). d) Guarantee 100%l REFUND to customer the OUT OF STOCK item
e) Items will arrive after 3-4 weeks OR 1 month after the pre - order date closed. f) If shi
pment delay, we will inform the customer IMMEDIATELY. Hope customer understanding.
♥ READY STOCK ♥
a) Please check stock availability. b) Please remark product code and detail, especially the color and measurement when make an order.
♥ PAYMENT METHOD ♥
a) To pay, you may transfer the amount to us by Manual Fund Transfer or Online Credit Card Payment. b) After Payment, buyers may inform us via Facebook (inbox) with a complete payment information:
1 - item code number (quantity , color );
2 - transfer date;
3 - transfer amount ( item + delivery fees (if applicable) );
4 - transaction or receipt number;
(if necessary, we would like to have a copy of the payment receipt.) c) If you had over paid to us, we will automatically refund the balance to you in CASH VOUCHER. Cash Voucher can be redeemed as CASH, please contact our customer service personnel for redemption.
♥ Delivery Policy ♥
1. We will be sending out the item to the courier company during working days.
2. We may delay your order delivery without prior notice due to technical or resources problem. For urgent order, please highlight in your order form so we can do our best to carry out a special arrangement for you.
3. If happens that your ordered item is out of stock, we will try our best to contact you before sending out the parcel. However under certain conditions, we may refund to you directly without prior notice.
4. We reserves the rights to decide the cheapest and most effective courier company based on your location and the weight of your goods. Please make a remark in your order form if certain delivery company will not reach to your location.
5. For Poslaju & Skynet Worldwide Express, normally you can receive your parcel in 1-3 days*.
6. For other courier company, additional 1 day is required; normally you will be receiving your parcel in 2-4 days*.
7. After sending out your parcel, we will inform you the tracking number by your contact email or inbox to you via facebook. If you are not receiving your parcel after 3 days, please contact the courier company directly.
** If you've given us an invalid address or contact number and causing the parcel to be returned to us, we will not in charge on the shipping for resending the parcel. Buyers will have to pay us the additional shipping to resend the parcel. **
♥ Exchange & Return Policy ♥
WE do understand that there will be a risk to shop online, this is because you cannot see and touch the product in person. Therefore, we will try our best to provide you an online shopping with no worries by allowing you to change or return the product with the following conditions. We accept as :
a) Color that you choose and receive is different (Example: your chosen BLACK and we have given you WHITE)
b) Stain which is obvious. c) Sleeve length both different. d) Size given wrong with what you order. We do no accept as:
a) Colors is not what you have seen at the website
b) Small stain. d) Measurement doesn't apply to what in the web written. Once you had meets our requirement to exchange or return. You will need to:
a) Bear the postage when you send it back to us, in return we will pay for you. b) You can only exchange with others item and not money refund. c) In case the item you purchase is sold out, you can choose another item as a replacement. d) You must inform us within 3 days after the parcel receives, once over due date we will not entertain your request. Thanks & Wish you have an enjoyable shopping time!!!
