10/01/2026
The Mistake Wasn’t the Problem. THIS Was. Harvest Moon Craft Kitchen
This one started out promising and turned into a complete waste of my time and money. I ordered two different chicken sandwiches from Harvest Moon Craft Kitchen, but when I got my food, the order had been rung in incorrectly and I ended up with the wrong sandwich.
Mistakes happen. That wasn't what bothered me. It was what happened when I went back inside to get it corrected. Instead of simply acknowledging the mistake and fixing it, I was left feeling like they didn't believe me, I had to wait even longer, and there was no real apology for the inconvenience.
After all of that, the replacement sandwich wasn't even worth the extra wait.
I don't enjoy being negative about a local business, and the experience had actually been going fine before this happened. But how a restaurant handles a mistake matters just as much as the food. Unfortunately, I left Harvest Moon feeling like I'd wasted both my time and my money.