11/25/2025
Frequently Asked Questions
OFFER BASICS
1. What is an in-app coupon?
It is a special offer in DINOPAY® designed to encourage engagement. It must be clicked/clipped in the
app prior to purchase
2. What is the promotional window?
The campaign runs during the Thanksgiving weekend holiday: starting November 26, 2025, at
12:01am MST until November 30, 2025, at 11:59pm MST.
3. When will the in-app coupon appear in the DINOPAY® app?
The coupon will be available starting November 26, 2025, at 12:01 a.m. MST.
ELIGIBILITY & USAGE
1. How many times can consumers use this coupon?
The coupon can be used one time per DINOPAY® account during the promotional period.
2. Can consumers fill up more than once using the coupon?
No. The offer is limited to one redemption per DINOPAY account during the promotional period.
3. How many gallons can a customer buy with this promotion?
Customers can purchase up to 35 gallons with the promotion per DINOPAY® transaction
4. Does the 35-gallon limit apply to larger vehicles with dual tanks?
Yes. The offer max is set at 35 gallons per qualifying transaction, regardless of vehicle type.
5. Does the discount apply to all fuel grades?
Yes. All fuel grades at participating locations qualify.
USING THE OFFER
1. Does a consumer need to “clip” the coupon before arriving at the pump?
No. The coupon can be clipped while at the station or immediately before starting the DINOPAY®
transaction.
2. What happens if the consumer forgets to “clip” the coupon?
The discount will not be activated. Customer Service may assist but cannot apply fuel discounts
retroactively.
3. Can consumers stack multiple offers with this discount?
Yes. “Clipping” the in-app coupon allows it to be stacked with other DINOPAY® offers or programs.
4. Can this coupon be combined with Mobile AdvantageTM?
Yes. Mobile AdvantageTM automatically applies on top of the in-app coupon, providing an extra 5¢ off
per gallon in addition to the promotional discount.
5. Can this offer be used with a co-branded credit card (when available)?
Yes. Once active, co-branded cards used through DINOPAY® will function normally and can utilize in-app coupons.
6. Does the offer expire if the consumer clips it but doesn’t use it right away?
If not used within 10 minutes of clipping, it will be moved back into the users Coupons sections,
allowing the consumer to use on their next fill-up.