09/03/2026
Catering Sales & Events Coordinator
Electric City Catering — Great Falls, Montana
Pay: $20–$23 per hour, depending on experience
Position Overview
Electric City Catering is looking for an organized, friendly, and dependable Catering Sales & Events Coordinator. This person will serve as one of the first points of contact for our catering customers and help guide them from their initial inquiry through the booking and planning process.
The ideal candidate will be comfortable answering phones, communicating through email, gathering event information, following up with potential customers, and keeping every lead and booked event organized.
Primary Responsibilities
* Answer incoming catering phone calls, emails, website inquiries, and messages
* Respond promptly and professionally to new catering leads
* Gather complete event information, including the date, location, estimated guest count, budget, menu preferences, service style, bar needs, rentals, and special requests
* Enter and organize customer information in our catering system
* Prepare draft quotes and proposals using approved menus, pricing, fees, and company policies
* Submit every quote to management for review and final approval
* Send management-approved quotes to customers and clearly explain the available options
* Make requested quote revisions and return them to management for final approval
* Follow up consistently with potential customers to answer questions and help turn inquiries into booked events
* Track the status of every lead, including the most recent contact and the next required follow-up
* Maintain an accurate catering calendar and lead-tracking system
* Schedule tastings, planning meetings, and venue walkthroughs
* Collect signed agreements, deposits, final menu selections, final guest counts, and remaining payments
* Monitor important customer deadlines and send reminders when needed
* Keep detailed and accurate notes for every event
* Communicate finalized event details to management, the kitchen, and the catering team
* Assist with tastings and catered events when needed
* Provide professional and friendly customer service throughout the entire planning process
Quote Approval Process
The Catering Sales & Events Coordinator will gather event information and prepare draft quotes using Electric City Catering’s established menus and pricing.
All catering quotes, pricing changes, custom menus, discounts, and final proposals must be reviewed and finalized by management. The coordinator will not independently approve final pricing or make unauthorized changes.
Qualifications
* Previous experience in catering, hospitality, event planning, sales, customer service, or office administration is preferred
* Strong phone, email, writing, and customer-service skills
* Friendly, professional, and confident when communicating with customers
* Highly organized with excellent attention to detail
* Able to manage multiple leads, deadlines, and events simultaneously
* Comfortable following up with customers and helping close catering sales
* Able to work independently while following company pricing and approval procedures
* Comfortable using email, online calendars, spreadsheets, and computer-based ordering systems
* Experience with Toast or catering-management software is helpful but not required
* Dependable, self-motivated, and willing to learn our menus, services, and policies
* Some evening and weekend availability may be required for tastings or catered events
Employee Benefits
* Free employee meal
* Peak Gym membership
* 50% discount at Tracy’s
* Tips when working catered events
* Competitive hourly pay
* Opportunity to grow with a busy, locally owned catering company
How to Apply
Please email your résumé to [email protected].
Use “Catering Sales & Events Coordinator” as the email subject line.
