Jackson Energy Authority

Jackson Energy Authority Jackson Energy Authority is a public utility provider that offers all major utility services in addition to telecommunications services.

Operating as usual

Jackson Energy Authority business offices will be closed today in observance of Thanksgiving. In the event of a utility ...
11/27/2020

Jackson Energy Authority business offices will be closed today in observance of Thanksgiving. In the event of a utility emergency, please call 422-7500. Utility payments can be made online, on the app or at our self-serve kiosks. We hope you have a Happy Thanksgiving.

We hope you have a wonderful Thanksgiving sharing the moments and traditions that make this holiday so great!  www.eplus...
11/26/2020

We hope you have a wonderful Thanksgiving sharing the moments and traditions that make this holiday so great! www.eplusbroadband.com

Jackson Energy Authority business offices are closed today and Friday, November 27 in observance of Thanksgiving. In the...
11/26/2020

Jackson Energy Authority business offices are closed today and Friday, November 27 in observance of Thanksgiving. In the event of a utility emergency, please call 422-7500. Utility payments can be made online, on the app or at our self-serve kiosks. We hope you have a Happy Thanksgiving.

The HBO® and Cinemax® Free Preview starts today on EPlus Broadband cable TV channels 300-313, 325-336, 800-813HD, 825-83...
11/25/2020

The HBO® and Cinemax® Free Preview starts today on EPlus Broadband cable TV channels 300-313, 325-336, 800-813HD, 825-836HD. www.eplusbroadband.com/freepreview

Whether it’s for watching the game or staying in touch with family and friends, thank you for trusting EPlus Broadband f...
11/25/2020

Whether it’s for watching the game or staying in touch with family and friends, thank you for trusting EPlus Broadband for your cable, Internet and telephone services. www.eplusbroadband.com/internet

Considering a solar installation? Be wary of high-pressure sales tactics and claims of “free” solar. More often than not...
11/25/2020

Considering a solar installation? Be wary of high-pressure sales tactics and claims of “free” solar. More often than not, solar installation companies promote themselves as a partner with local power companies and promise tax rebates. Jackson Energy Authority does not sell or finance solar systems nor do we have business relationships with solar installation companies. If you have any questions, please call us to discuss your potential project or visit www.jaxenergy.com/solar.

Did you know you can use JEA Alerts 2-way texting to set a payment extension? Text JOIN to 53248 (JEA4U) to enroll. Your...
11/24/2020

Did you know you can use JEA Alerts 2-way texting to set a payment extension? Text JOIN to 53248 (JEA4U) to enroll. Your cell number must be current with your JEA account. Once enrolled, text “Extend” to 53248. Visit www.jaxenergy.com/textalerts for more information.

Starting Wednesday, check out the HBO® and Cinemax® Free Preview on EPlus Broadband TV channels 300-313, 325-336, 800-81...
11/23/2020

Starting Wednesday, check out the HBO® and Cinemax® Free Preview on EPlus Broadband TV channels 300-313, 325-336, 800-813HD, 825-836HD. www.eplusbroadband.com/freepreview

Jackson Energy Authority business offices will be closed Thursday, November 26 and Friday, November 27 in observance of ...
11/23/2020

Jackson Energy Authority business offices will be closed Thursday, November 26 and Friday, November 27 in observance of Thanksgiving. In the event of a utility emergency, please call 422-7500. Utility payments can be made online, on the app or at our self-serve kiosks. We hope you have a Happy Thanksgiving.

As Utility Scam Awareness week ends, we urge you to continue to familiarize yourself with JEA’s tips on how you can reco...
11/20/2020

As Utility Scam Awareness week ends, we urge you to continue to familiarize yourself with JEA’s tips on how you can recognize and avoid utility scams. If you have doubts about a particular email or phone call posing as JEA, call @ 422-7500. Get scam tips @ www.jaxenergy.com/scams

As Utility Scam Awareness week ends, we urge you to continue to familiarize yourself with JEA’s tips on how you can reco...
11/20/2020

As Utility Scam Awareness week ends, we urge you to continue to familiarize yourself with JEA’s tips on how you can recognize and avoid utility scams. If you have doubts about a particular email or phone call posing as JEA, call @ 422-7500. Get scam tips @ www.jaxenergy.com/scams

Protect yourself from utility scams - do not allow anyone claiming to be a JEA employee or an authorized contractor into...
11/20/2020

Protect yourself from utility scams - do not allow anyone claiming to be a JEA employee or an authorized contractor into your home unless you scheduled an appointment & the employee provided proper identification . Visit www.jaxenergy.com/scams for more tips.

Protect yourself from utility scams - do not allow anyone claiming to be a JEA employee or an authorized contractor into...
11/20/2020

Protect yourself from utility scams - do not allow anyone claiming to be a JEA employee or an authorized contractor into your home unless you scheduled an appointment & the employee provided proper identification . Visit www.jaxenergy.com/scams for more tips.

Want an easy way to get your JEA account information? Enroll in JEA Text Alerts. Text JOIN to 53248 (JEA4U) to get your ...
11/20/2020

Want an easy way to get your JEA account information? Enroll in JEA Text Alerts. Text JOIN to 53248 (JEA4U) to get your bill balance/due date and more. Your cell number must be current with your JEA account. Visit www.jaxenergy.com/textalerts for more information.

Utility scammers work to get your money in an urgent manner often with threats of disconnecting power. We strongly urge ...
11/19/2020

Utility scammers work to get your money in an urgent manner often with threats of disconnecting power. We strongly urge customers to recognize the red flags & report any instances to avoid getting scammed. Get tips at www.jaxenergy.com/scams

Utility scammers work to get your money in an urgent manner often with threats of disconnecting power. We strongly urge ...
11/19/2020

Utility scammers work to get your money in an urgent manner often with threats of disconnecting power. We strongly urge customers to recognize the red flags & report any instances to avoid getting scammed. Get tips at www.jaxenergy.com/scams

It’s Utility Scam Awareness week! Here’s a tip to help you recognize potential scams: JEA doesn't call or email asking f...
11/19/2020

It’s Utility Scam Awareness week! Here’s a tip to help you recognize potential scams: JEA doesn't call or email asking for valuable personal or financial information. #recognizereportavoidscams Visit www.jaxenergy.com/scams for more tips.

In recognition of Utility Scam Awareness week, we are sharing some simple tips to help customers avoid common utility sc...
11/19/2020

In recognition of Utility Scam Awareness week, we are sharing some simple tips to help customers avoid common utility scams. If you receive a phone call from a person claiming to be a Jackson Energy Authority employee, be cautious as it could be a scammer. Always remember, JEA does not call or email asking for valuable personal or financial information. #recognizereportavoidscams Visit www.jaxenergy.com/scams for more tips.

Have you enrolled in JEA Alerts via text? It’s easy – text JOIN to 53248 (JEA4U). Receive electric outage notifications,...
11/18/2020

Have you enrolled in JEA Alerts via text? It’s easy – text JOIN to 53248 (JEA4U). Receive electric outage notifications, reply to report an electric outage, get real-time bill balance/due date information and set a payment extension. Visit www.jaxenergy.com/textalerts for info.

This week, along with other utilities across the nation, we recognize Utility Scam Awareness week to bring attention to ...
11/18/2020

This week, along with other utilities across the nation, we recognize Utility Scam Awareness week to bring attention to scams aimed at utility companies and provide helpful tips to protect you from utility scams. Utility scammers will say anything, including threats to disconnect service, to convince customers to make payments. JEA does not call and threaten to disconnect service and demand immediate payment as an ultimatum. #recognizereportavoidscams Visit www.jaxenergy.com/scams for more tips.

We support renewable energy such as solar and want to provide educational information to our customers to help them make...
11/18/2020

We support renewable energy such as solar and want to provide educational information to our customers to help them make the best decision in pursuing solar technologies. If you are considering a solar installation, please reach out to us to discuss your potential project as there are protocols to be met to ensure the safety of our customers and our employees. We do not sell or finance solar systems nor do we have business relationships with solar installation companies. Be sure to arm yourself with the right knowledge so that you are solar savvy. www.jaxenergy.com/solar

Need a convenient way to check your bill balance and due date? Want to get notifications for electric outages in your ar...
11/16/2020

Need a convenient way to check your bill balance and due date? Want to get notifications for electric outages in your area? Have to set a payment extension? Send us a text! Text JOIN to 53248 (JEA4U) to enroll in JEA Alerts. www.jaxenergy.com/textalerts

EPlus Broadband and TiVo® is your ticket to limitless entertainment. Use the TiVo button on your remote to access “My Sh...
11/13/2020

EPlus Broadband and TiVo® is your ticket to limitless entertainment. Use the TiVo button on your remote to access “My Shows” for all your recordings and links to streaming videos. www.eplusbroadband.com/tivo

Prefer to communicate with us via text messages? Enroll in JEA Alerts to get bill balance/due date, receive electric out...
11/13/2020

Prefer to communicate with us via text messages? Enroll in JEA Alerts to get bill balance/due date, receive electric outage notifications, reply to report an outage & set a payment extension. To enroll, text JOIN to 53248 (JEA4U). www.jaxenergy.com/textalerts

Jackson Energy Authority's cover photo
11/12/2020

Jackson Energy Authority's cover photo

Want to check for an electric outage in your area? If you’ve enrolled in JEA Alerts, just text “Outage” to 53248 (JEA4U)...
11/12/2020

Want to check for an electric outage in your area? If you’ve enrolled in JEA Alerts, just text “Outage” to 53248 (JEA4U) to get current electric outage information. If not, text “Join” to 53248 (JEA4U) and enroll. Visit www.jaxenergy.com/textalerts for more info.

Whether you’re looking for a cost-effective solution or add-ons to enhance your business telephone system, we’ve got you...
11/12/2020

Whether you’re looking for a cost-effective solution or add-ons to enhance your business telephone system, we’ve got you covered. Call on us! 422-7500 www.eplusbroadband.com/businesstelephone

Power Outage update: We still have about 54 customers still without power in the Sundown, Brushfield & Little Prarie are...
11/10/2020
Outage Center | Jackson Energy Authority

Power Outage update: We still have about 54 customers still without power in the Sundown, Brushfield & Little Prarie areas. Thank you so much to all who are working to restore power. Please continue to check our outage page for updates. https://www.jaxenergy.com/outage-center

If you are having difficulty paying your JEA utility bill by its due date, we want to help you make payment arrangements and refer you for any available assistance. Please click here for the Contact Us page and select "Payment Arrangements" topic in the "What is Your Question About" area.

We currently have over 5000 customers without power at this time in the Northwest Jackson area.  Our crews are accessing...
11/10/2020
Outage Center | Jackson Energy Authority

We currently have over 5000 customers without power at this time in the Northwest Jackson area. Our crews are accessing the situation now. Please check out our outage page for the latest updates. https://www.jaxenergy.com/outage-center

If you are having difficulty paying your JEA utility bill by its due date, we want to help you make payment arrangements and refer you for any available assistance. Please click here for the Contact Us page and select "Payment Arrangements" topic in the "What is Your Question About" area.

These days high speed Internet is more than just a nice-to-have. You can count on the EPlus Broadband fiber network to k...
11/09/2020

These days high speed Internet is more than just a nice-to-have. You can count on the EPlus Broadband fiber network to keep you connected to family and friends, school, work and everything else you do online. www.eplusbroadband.com/internet

Lately, you may have noticed social media ads from companies that market solar installations and an energy bill relief p...
11/06/2020

Lately, you may have noticed social media ads from companies that market solar installations and an energy bill relief program promising to save you thousands. These companies promote themselves as a one-stop shop that has partnered with local power companies. Please know that these companies are NOT partners of, or associated with Jackson Energy Authority. We do not sell or finance solar systems, so it’s important to not sign any contracts until you understand the details. Be sure to arm yourself with the right knowledge so that you are solar savvy. www.jaxenergy.com/solar

Whether it’s for home entertainment, Internet for working from home or homework, call on us for EPlus Broadband services...
11/05/2020

Whether it’s for home entertainment, Internet for working from home or homework, call on us for EPlus Broadband services. We’re local with the convenience of JEA customer service! www.eplusbroadband.com

Watch TV Everywhere is a FREE service with your EPlus Broadband cable subscription that gives you access to TV shows, mo...
11/04/2020

Watch TV Everywhere is a FREE service with your EPlus Broadband cable subscription that gives you access to TV shows, movies, behind-the-scenes content and more, well, from anywhere! www.eplusbroadband.com/tveverywhere

Ask us about Home Area Network service for fast, reliable Wi-Fi throughout your home. Simply add it your EPlus Broadband...
11/03/2020

Ask us about Home Area Network service for fast, reliable Wi-Fi throughout your home. Simply add it your EPlus Broadband Internet service to enjoy worry-free Wi-Fi for your devices. Includes an easy-to-use app to manage your settings and more! www.eplusbroadband.com/han

Address

351 Dr Martin Luther King Jr Dr
Jackson, TN
38301

Opening Hours

Monday 08:00 - 17:00
Tuesday 08:00 - 17:00
Wednesday 08:00 - 17:00
Thursday 08:00 - 17:00
Friday 08:00 - 17:00

Telephone

(731) 422-7500

Alerts

Be the first to know and let us send you an email when Jackson Energy Authority posts news and promotions. Your email address will not be used for any other purpose, and you can unsubscribe at any time.

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