Mobile Area Water & Sewer System (MAWSS)

08/28/2026

DID YOU KNOW?
You might see smoke coming from manholes—and it’s nothing to worry about.

MAWSS regularly conducts smoke testing to check for cracks or problems in the sanitary sewer system. It’s a safe, non-toxic process that helps us find issues before they become big problems.

Look for posted signs in your neighborhood ahead of testing. And don’t worry—the “smoke” isn’t harmful.

08/27/2026

MAWSS will conduct routine fire hydrant flushing during September in several areas of West Mobile.

Customers may see crews flushing hydrants in neighborhoods and areas along or near:
Moffett Road
Overlook Road
Howells Ferry Road
Cody Road North
Old Shell Road
Areas north of Moffett Road toward Bear Fork Road

Customers may notice temporary discoloration or lower water pressure during flushing. This is normal and not harmful. If needed, simply run cold water until it clears. Thank you for your patience as we work to keep your water system safe and reliable.

08/26/2026

🎉 Happy National Toilet Paper Day! When life gets messy, this roll is here to save the day! So, let's take a moment to appreciate this unsung hero of our bathrooms! 🧻✨

08/24/2026

Have questions about your MAWSS bill or rates?

Visit our FAQ page for answers, plus details on bill pay options and authorized payment centers. It’s a quick way to find what you need.

Start here: https://www.mawss.com/billing/billing-faqs/

08/21/2026

Stay informed with MAWSS text alerts.

Sign up to receive real-time notifications about outages, billing reminders, and important service updates directly to your phone.

Text START to 30487 to enroll.

08/19/2026

The 2025 Popular Annual Financial Report (PAFR) is now available.
This report provides an easy-to-read summary of MAWSS finances and highlights how customer dollars are used to maintain safe, reliable water and sewer services.
View it online at:https://www.mawss.com/uploads/2025PopularAnnualFinancialReport_125501.pdf

08/17/2026

Setting up water at an additional location?
You must have an active MAWSS account, and the new account must be in the same name and use the same mailing address. A $60 service charge applies, and someone must be on-site for turn‑on. For more details, visit https://www.mawss.com/residential/additional-service/

Note: Requests can take 24–48 hours to process.

This Section Provides Information About Requesting Additional Water Services.

08/14/2026

Having trouble with your water or sewer service?

If it’s not an emergency, you can report the issue online by filling out our service request form. A MAWSS team member will review your information and follow up to help resolve the problem.

Submit a request at: https://www.mawss.com/residential/report-a-problem/

08/10/2026

Back-to-school shopping means wipes are finding their way into backpacks... but they should never end up in the toilet.

Remember, toilets are not trashcans.

Toilets aren't built to handle wipes, paper towels, floss, grease, or hygiene products. Even wipes labeled "flushable" can clog pipes and contribute to costly sewer backups. Help protect your plumbing and our wastewater system by putting these items in the trash, not the toilet.

08/07/2026

Find out if we are your water provider! Use our interactive map to locate your service area and see if you're in our coverage zone.

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