08/19/2026
I recognized the quiet sadness back in young SAO years. I experienced something at the literal very end of high school that awakened me to let go of everyone I’d known. Many pushed away by a very, very quiet & serious Shelby should have been released. And the space needed was created by stepping up in FOH for my first restaurant gig. They wanted me to be on management track. Something in me told me not to, far beyond it just not aligning w/ what were current goals at the time; the Nothing of it all shadowed my consideration and I marched in a very different direction.
Within but a few years of my young professional life—I found myself unable to deny my drive for the hospitality world. Decades later, here I am, rooted powerfully in the kitchen on some self-made chef s**t in perpetual search for proper management roles so that I can, well, cheesy or nah, ‘be the change’.
The irony is, the business network I want to master is called hospitality when it is nothing of the sort to the people who build it & maintain it. It is not lost on me that when I needed to run quickly from trauma, then from closing my food business then again from the boss just after who didn’t care one genuine moment about me losing my dad & the weeks it took to physically do so, that I landed in hospitality. Again. Every bit of what this post details is how even a new hospitality movement claiming to be so much ‘different’ & ‘more current’ & ‘more relevant’ ran its staff when I landed there almost a year ago. I felt it immediately on top of the numbness of deep grief—my head space was not ok. And they. Perpetuated arrogance & apathy.
I am now back in the weeds in a better place working my ass off on several stations often solo b/c something keeps me running back to the kitchen to cook w/ Mama when I need to lick my wounds.
We must quit speaking on burn out w/ shallow awareness & actually revise the business model, train properly & recognize leadership w/ real price points & respect. Because most of us are drawn here deeply. We have to quit asking single people to hold a handful of positions down, while micromanaging any professional boundaries set. We must. Do. Better.
Be. Hospitable.