06/18/2026
Refund and Return Policy Clarification
We have been made aware that our refund and return policy requires additional clarification. Please note that we do not provide refunds after a one-week ownership period has elapsed. However, we do accept surrenders at any time, subject to the availability of cage space. If you wish to return your rabbit after the initial week, you may surrender them to us, and kindly note that we do not offer buybacks. Once the rabbit has been in your care for a week, we are no longer responsible for their well-being. In the event that the rabbit passes away in your care after the one-week period, we cannot provide a refund. All our rabbits undergo a comprehensive health evaluation prior to sale, which includes assessments of their weight, hydration levels, and eating habits to ensure they meet our rehoming standards. If a rabbit fails to meet these standards, we will not release them for sale until they do.
Thank you for your time!