20/01/2026
🐓 ROOSTER REPLACEMENT POLICY 🐓 -
We just wanted to clarify our current policy, and why we are so strict around our terms.
When purchasing a sexed pullet, you acknowledge and accept the sexing accuracy rates outlined on our website. While every effort is made to ensure accuracy, occasionally roosters may occur when large numbers of different breeds are sexed.
If a rooster is confirmed, we will offer a pullet REPLACEMENT not a refund as you've already received the bird.
Due to our strict biosecurity and quarantine protocols, we do not accept the return of roosters or any birds once they have left our closed, biosecure property. Returned birds pose an unacceptable biosecurity risk to our breeding and preservation flocks, and customers are responsible for rehoming/culling any roosters.
As a heritage and rare-breed operation, we have a legal and ethical duty of care. With our current commercial number of birds, any disease outbreak requires reporting to PIRSA and could result in mandatory culling of irreplaceable bloodlines.
Our policies exist to protect the long-term preservation of heritage poultry breeds in Australia. If you do not take biosecurity practices seriously, we recommend purchasing from alternative suppliers whose systems and risk vary greatly from ours - eg. 'Fodder Stores' & 'Backyard Breeders' who accept returns, un-sterilized foot traffic, and have open enclosures/breeding pens which allow disease carrying vermin.
Currently some of the key practices we have in place -
✅️ Multiple bootwashes
✅️ Visitor Logbooks
✅️ Vehicle Sterilisation Areas
✅️ Baited Vermin Stations
✅️ Fully Enclosed Pens / Run
✅️ Specific Closed Zoned Areas of our Farm (if an outbreak occurs, it can be isolated to a zone)
✅️ Limited Staff that can access breeding flocks and hatchery, not open to the public
Please don't purchase birds from us, then purchase in the same time frame birds from other suppliers and not quarantine. This will stress your birds, and usually this brings out all sorts of underlying illnesses or diseases from other birds. We only ever sell birds that have been hatched together, already integrated, and health checked. If we are offering you a replacement, it will be from the batch you've already purchased from.
FINAL NOTE - Don't abuse our staff who are trying to relay why our policy exists calmly and offer you a solution. No one deserves to deal with poor behaviour and we won't tolerate it. ✖️ Jumping on social media pages whinging only showcases your poor character. We 'Red Flag' 🚩 customers like this, and won't sell to you again.
We've sold thousands of birds across Australia, and while some might not agree with our policies, we do it for the longevity of our bloodlines. 🫶
📷 bottle and brush studio
