23/03/2020
COVID-19 UPDATE
the team at Tamborine spring water has been very busy catering to the needs of the community
For customers please leave empty bottles at the front door as soon as it's taken off the dispenser. This virus struggles to live more then 24 hours on plastic surfaces so if there was to be an infected individual in the house it will almost certainly be dead by the time we pickup.
We have a sanitizer that we spray bottles before putting in our van. Once again if there is anything it will definatly be dead by now.
Once in the factory, the bottles are cleaned with high pressure jets injecting them with a hot detergent (~80Β°c) designed for these bottles for a period of 1 minute
Step two involves high pressure Injection of peroxitane which is a food grade sanitizer (45 seconds)
The final step the bottles are rinsed with filtered spring water (30 seconds) rinsing out leaving no residue of any cleaning products behind.
They are then stored for delivery the next day.
Our driver then thoroughly sanitizes himself prior to loading them in our van to then be distributed.
Our ivan is also sanitised at the end of each day allowing no room for cross contamination between delivery days.
Key notes for all clients!
We have refused orders of new customers trying to stockpile so that we are able to continue to cater to our exsisting clients...
Our promise to all exsisting clients is that you will not have any issues recieveing your orders throughout this period so there is no need to worry or up your orders, doing so will cause an imbalance and affect others (also we won't allow it) order what you need for the fortnight/month and we will keep showing up. We have backup drivers and practice the highest standards of hygiene.
We are confident in our practises and ask you to have confidence in us.
We wish you all to take care of yourselfs and the ones you love. This is a time were everyone needs to stickup for one another.
Be nice, be caring and let's get through this together!
If you have any questions or just want to chat! please feel free to contact us any time even on weekends our lines are always open even if it's for a chat! We have a good sense of humour and will gladly cheer you up!
Best regards,
The water boys ππΌππ»π