Welcome to the official Liddells page. Please ‘Like or Follow’ our page to keep up to date with our latest news, product information and promotions. By using our page you agree to act in accordance with our Facebook House Rules.
House Rules
We've developed these House Rules to make interaction with us on our Fan page as simple and effective as possible. We encourage users to participate in healthy and on-topic discussions on our page and within our content comment threads.
We welcome any relevant comments, feedback, photos and videos from you. However, if the content is not your own, please ensure you have permission from the owner before posting it. We ask that you do your part and comply with these rules for posts, communications and general behaviour on this page.
While we appreciate all relevant posts from you, we reserve the right to delete posts that we decide are off-topic or otherwise inappropriate. This includes posts that contain the following:
● Defamatory, obscene, offensive or violent language and / or images
● Trolling, spamming, fraudulent or deliberately misleading posts
● Repetitive or continuous posts, including complaints that have already been responded to by us
● You are currently in talks with the Customer Service team and continue commentary about the topic under review through our page
● False comments or claims about Liddells
● Attacks on specific groups or any comments meant to harass, threaten or abuse an individual or community
● Hateful or discriminatory comments regarding race, ethnicity, religion, gender, disability, sexual orientation or political beliefs
● Links or comments containing sexually explicit content material
● Websites or files containing viruses that could damage the operation of other people’s computers or mobile devices
● Commercial solicitations
● Unreasonable or inappropriate disclosure of someone else's personal information
● An infringement of another party’s intellectual property rights
We reserve the right to provide you with a warning in relation to your conduct, or ban you immediately and without notice for any breach of the above rules, including if you continue to disrupt other users of our page with commentary after we have responded to your query.
Customer Enquiries
While we welcome your questions, in order to protect your privacy we do not discuss in detail your enquiry in this forum. For any customer service enquiries, please call 1800 032 479 between 9am - 5:30pm (AEST), Monday to Friday. For any enquiries please contact us via Private message or call 1800 032 479. To find out more about our products, you can also visit us at www.liddells.com.au.
Our team will regularly monitor and moderate this page between 9am – 5:30pm Monday to Friday. Where a response is required, we will endeavour to respond to your comments on this page within 24 hours during Monday to Friday.
Do not share your personal information
Remember that this is a public page, so you should only share information you are happy for the general public to see. Please don't share personal information on this page such as your phone number or email address.
Content
While we use our best endeavours to ensure that any instructions, suggestions or recommendations we post are safe to implement, we accept no responsibility for any loss, damage or personal injury that may be suffered or sustained as a result of, in connection with or arising from them.
In addition to the rights you grant to Facebook, you also grant Saputo Dairy Australia Pty Ltd (owner of the Liddells brand) and its corporate entities the right to use and/or distribute any content posted by you in any manner or media without any legal or monetary obligation to you.
The content posted by users does not necessarily reflect the views or opinions of Liddells and or Saputo Dairy Australia Pty Ltd and we do not confirm the accuracy of such content. You agree to hold Liddells and Saputo Dairy Australia Pty Ltd harmless from any liability and/or damages resulting from your participation on our fan page, or any claim arising from any material that you post on our fan page.
Thanks for being a Liddells fan, we look forward to hearing from you!
