06/09/2026
As a newly established small family business, weโre simply trying to make our way, build something of our own, and pave our own path.
Itโs been a little disheartening to spend weeks preparing and planning with our team for events, taking the time to organise meetings, prepare invoices, adjust pricing and make arrangements with larger organisations, only to sometimes be left unsure of where things stand.
Weโve even lowered our prices on occasions to make things work and to give our business an opportunity to get out there, establish ourselves and build positive relationships within our community.
We completely understand that plans change, budgets change and circumstances change. Sometimes an organisation may decide not to proceed, and we absolutely respect that. We know that these decisions are part of doing business.
What can be difficult for a small business, however, is not knowing what the outcome is after investing significant time into planning and preparation.
Unfortunately, this has happened more than once, and weโve been left with invoices, planning and arrangements made, without knowing whether things are still moving forward.
As a small business owner, I understand how important communication is. Even a simple email or phone call to let us know that plans have changed or that our services are no longer required would be greatly appreciated.
Itโs not about expecting every opportunity to go ahead. Itโs about valuing the time and effort that small businesses put into preparing for those opportunities.
We havenโt wanted to continually follow up because we understand everyone is busy, and we certainly donโt want to put pressure on anyone. At the same time, it can be difficult to know whether to continue planning, hold dates, or simply move on when thereโs no communication.
Small businesses put an enormous amount of time, effort, heart and hope into every opportunity. Behind every email, invoice, meeting and preparation is a real person, a family and a team trying to build something meaningful.
Weโre proud of what weโre building and incredibly grateful for the organisations and people who have supported us, communicated with us and given our small business an opportunity.
We simply hope that, moving forward, there can be a little more communication and consideration for small businesses like ours.
We understand that not every opportunity will work out, and thatโs okay.
Sometimes, all it takes is a simple:
โThank you for your time and preparation, but unfortunately weโve decided not to proceed.โ
That small gesture can make a big difference to a small business.