North East Water

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North East Water Located in Victoria, Australia. Tel: 1300 361 622. Emergencies 24/7: 1300 361 644. We encourage respectful, on topic discussion.

Disrespectful comments will be removed.

💧 This National Water Week, let's celebrate the resource that connects us all. 💧Water supports our homes, businesses, en...
18/10/2026

💧 This National Water Week, let's celebrate the resource that connects us all. 💧

Water supports our homes, businesses, environment and way of life. That's why using water wisely remains so important, especially as warmer weather approaches.

Together, small actions can make a big difference in protecting this precious resource for our communities and future generations.

Learn more at www.waterwise.tips

Town drinking water systems are designed to provide water for everyday household use and may not be able to maintain wat...
15/10/2026

Town drinking water systems are designed to provide water for everyday household use and may not be able to maintain water supply or pressure during a bushfire.

When preparing your bushfire survival plan, consider having an independent water supply. The CFA recommends a minimum of 10,000 litres of water and a non-electric pump to help protect your home if a fire occurs.

13/10/2026

We’re currently recruiting for an Aboriginal Partnerships & Strategy Officer to join the Infrastructure Strategy & Liveability team!

This is a newly created role that will bring cultural knowledge and experience to lead collaboration and meaningful partnerships with local Traditional Owners & First Nations groups. This role will embed First Nations considerations into infrastructure planning, supporting positive outcomes in water management and maintaining cultural and spiritual connections to Country.

Details 👉 www.newater.com.au/careers

🚧 Why isn't every water leak fixed straight away?Not all leaks have the same impact. When a leak is reported, we assess ...
12/10/2026

🚧 Why isn't every water leak fixed straight away?

Not all leaks have the same impact. When a leak is reported, we assess factors such as water loss, public safety, traffic impacts and whether customers' water supply is affected.

This helps us prioritise repairs and send crews where they're needed most urgently.

We appreciate your patience as our teams work to repair leaks safely and efficiently across the region. 💧

Work with us! We’re currently recruiting for the following full time positions:💧 Team Leader Governance💧 Water Quality O...
07/10/2026

Work with us! We’re currently recruiting for the following full time positions:

💧 Team Leader Governance
💧 Water Quality Officer

Details 👉 www.newater.com.au/careers

Customer feedback helps us improve the services we provide every day.Whether you have a complaint, compliment or suggest...
06/10/2026

Customer feedback helps us improve the services we provide every day.

Whether you have a complaint, compliment or suggestion, we want to hear from you. Our team is committed to listening, responding fairly and working with you to resolve any concerns as quickly as possible. North East Water aims to provide a response within 10 business days, and if you're not satisfied, there are further review options available, including the Energy and Water Ombudsman Victoria.

Share your feedback or learn more about our complaints process here: www.newater.com.au/about-us/complaints-compliments-feedback

04/10/2026

Victorians are used to all kinds of weather, but did you know Victoria has Permanent Water Saving Rules that apply all year, rain or shine?

Under the rules:

1. Always use a leak free hose with a trigger nozzle to water your garden and wash your car.
2. Sprinklers and drippers can only be used before 10am and after 6pm.
3. Don't hose concrete, paths or driveways – use a broom instead.

Head to newater.com.au/pwsr for a refresher on the full range of rules.

After more than 11 years of service on the North East Water Board, including the past three years as Chair, Stephen Brow...
01/10/2026

After more than 11 years of service on the North East Water Board, including the past three years as Chair, Stephen Brown has announced he will step down from the role at the end of October to take up another position.

During his time with us, Stephen has helped guide significant achievements for our region, including major infrastructure investment, industry-leading pricing certainty for customers, circular economy initiatives and the establishment of the Board Aboriginal Delegate Program.

Thank you, Stephen, for your leadership, dedication and commitment to our customers, communities and staff. We wish you every success in your next chapter.
Deputy Chair Victoria Schmidt will serve as Acting Chair from 1 November until a permanent Chair is appointed.

Tired of paper bills piling up?Email bills are easy to find, easy to share and available whenever you need them.Take a p...
29/09/2026

Tired of paper bills piling up?

Email bills are easy to find, easy to share and available whenever you need them.

Take a pass on paper and switch to email bills.

Go to www.newater.com.au/ebills or call our team on 1300 361 633 to make the switch.

💧 Hosting a community event? We’ve got you covered!Through our community sponsorship program, we offer a free water stat...
28/09/2026

💧 Hosting a community event? We’ve got you covered!

Through our community sponsorship program, we offer a free water station and portable refill stations for not-for-profit community and sporting events. Stay hydrated and help reduce single-use plastic waste!

Learn more via 👉 www.newater.com.au/sponsorships

Address

83 Thomas Mitchell Drive
Wodonga, VIC
3690

Opening Hours

Monday 8:30am - 5pm
Tuesday 8:30am - 5pm
Wednesday 8:30am - 5pm
Thursday 8:30am - 5pm
Friday 8:30am - 4:15pm

Telephone

+611300361622

Website

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