16/03/2023
Important information to our customers based in the United Kingdom. It is with regret that we have to inform you that going forward, we will not be able to accept UK orders anymore. Making this decision has not been easy for us but the last months have shown that the processes around UK shipments are too unstable for us to make it workable in an efficient and customer friendly manner.. The inability to make predictions regarding delivery timelines, the uncertainty how long it may take for a package to arrive as well as the additional workload that comes with delayed packages lead to the conclusion that unfortunately we are no longer able to handle UK orders. The impact on customer satisfaction as well as our own capacity leaves us no other choice. We will leave the order process open until tomorrow evening, in case you would like to place one more order. Afterwards, and we are very sorry, we will no longer be able to accept UK orders. Of course, all currently still open orders will still be processed and shipped. We would like to thank all of you for your continuous support over the last two years and we are very happy that at least for this period of time, we were able to bring you your favourite beers from the Czech Republic to the UK.
