Products are not to be used for competitions, raffles, auctions or to be resold except seller has agreed upon it. Pictures are for advertising purposes only. Every product is different and not one item can be made identical. If you want a product identical to a picture for any reason please communicate this with the seller and we will do our best to accommodate but cannot guarantee any product wil
l be identical. We always try to improve appearance and taste so you will only be getting the best hence why the product might have aesthetic differences. If you require for a cake please send a DM or email providing the following information:
Date you want the cake for
If you can collect
If you have a theme in mind
How many people it needs to serve
Postal orders are sent on the day of or dispatch note to you but we CANNOT guarantee it will arrive within Royal Mails timeframe as we are not working at Royal Mail and we are not responsible for any delays by post. So if you have an enquiry about a delayed order please as for proof of postage from us and then contact your local post office. Our standard free delivery takes 2-5 working days. If you are in a hurry for an order we offer next day delivery at an additional cost of Β£6. We also offer 1st class delivery at an additional cost of Β£2.50. Our working hours are 10-5 Tuesday - Friday and 10-3 Saturday. If we do not respond to an enquiry that was made outside of these times we will get back to you as soon as possible as we need time to cook prepare pack and post orders so cannot guarantee we will be on the phone but we usually get back to you within 3 hours. We do not offer gluten free and do not cater for any allergies and/or intolerances. We offer vegan products which could have traces of MILK and EGG as we work in a kitchen that contains those products as well but we do our best to sanitise and avoid cross contamination.