Alex Ices Contact information, map and directions, contact form, opening hours, services, ratings, photos, videos and announcements from Alex Ices, Food/Beverages, Newcastle under Lyme.

Welcome to Alex's Ices🍦- our official page ✅

Thanks for taking the time to visit us and view our content.😁

Please drop us a follow to keep updated with the latest info, offers, competitions, new stock lines, operating hours & events.

09/06/2026
🍦 NEW STOCK ALERT & ROUTE UPDATE! 🍦​Hey everyone! We’ve been busy stocking up the van with some fantastic new treats (an...
27/05/2026

🍦 NEW STOCK ALERT & ROUTE UPDATE! 🍦

​Hey everyone! We’ve been busy stocking up the van with some fantastic new treats (and bringing back a few absolute classics) just for you. Here is a little teaser of what’s on board next time you hear the chimes:

​✨ What’s New on the Van:
​Monster Vice (Zero Sugar) – For that ultimate refreshing energy kick! ⚡
​Mini Jellybean Vending Machines – Fun, tasty, and totally interactive! 🍬
​Chewits – Chewy, fruity perfection.
​Golf Balls – The ultimate retro bubblegum favorite! ⛳
​Flumps – Flumps, classic marshmallow goodness.
​Raspberry & Vanilla Whippy – Our signature twist, the perfect combo! 🍓🍦
​...and so much more!

​🚚 An Update on Our Round & Route 🚚
​As many of you know, when we took over the rounds from the absolute man, myth, and legend, Jeff, we had some incredibly big shoes to fill!
​Following the transition, we noticed that quite a few people stopped coming out to the van because they missed seeing Jeff's familiar face. While we completely understand and respect how much everyone loved him, as a business, we had to make some tough decisions. To keep the wheels turning, we had to prioritise the streets and stops where demand was highest, which unfortunately meant cutting several stops from the old route.

​We want you back!
So ​if your street was one of the ones cut and you want to see Alex's Ices back outside your house, we want to hear from you.
​👇 Comment your street/area below! 👇
If we get enough interest, we will do our absolute best to reincorporate your street back into our regular rounds.

​⚠️ A Quick Note on Community Kindness:
Sadly, we have received a number of unfair and, at times, offensive comments regarding these route changes. We do our absolute best to keep this page a safe, family-friendly, and positive space for the kids and families who follow us, which means we actively delete these comments and block the individuals responsible. A few do occasionally slip through before we see them, and for that, we sincerely apologize. We are always open to constructive feedback, but we ask that everyone keeps things respectful.

​See you all soon for some ice cream! 🍦❤️

No business is an island. While you see our vans out on the road every day, what you don’t see is the incredible network...
26/05/2026

No business is an island. While you see our vans out on the road every day, what you don’t see is the incredible network of local businesses working hard behind the scenes to keep our wheels turning and our freezers stocked.

​To run a smooth, successful operation, it takes a village—and we are incredibly lucky to partner with some of the absolute best in the trade.

​We want to send a massive shout-out and a huge thank you to the fantastic companies that keep us moving, compliant, and serving up the best treats possible:

​🍦 Our Incredible Suppliers
​Peak District Dairy – Thank you for keeping us stocked with the finest, high-quality dairy that our customers love. Peak District Dairy

​Stella Ice Cream & Paolo & Son Ice cream – For providing the delicious ice cream and products that keep everyone coming back for more.

​Booker cash and carry & Hancocks cash and carry – Our absolute go-tos for ensuring we never run out of the essential stock, sweets, and supplies that complete the experience.

​🔧 The Maintenance & Compliance Masters

​Syscraft – A massive thank you for keeping our gas, plumbing, and electrical systems safe, certified, and running flawlessly.

​RW Autotech & Ks auto centre – The geniuses who keep our engines purring and ensure our vehicles are safe, reliable, and always ready for the road.

​CT tyres – For keeping our fleet safely gripped to the tarmac, no matter what the British weather throws at us!

​Behind every happy customer is a chain of dedicated suppliers and mechanics. If you aren't already supporting these brilliant businesses, give them a follow and show them some love. We literally couldn’t do it without you all! 🙌✨

Good Morning Everyone!So James (also known by many other names that we shall not repeat in this space 🤣) is another year...
12/05/2026

Good Morning Everyone!

So James (also known by many other names that we shall not repeat in this space 🤣) is another year older today (47) 🤫🤫
If you do happen to see him out and about please do not hesitate to remind him of the fact he is that bit closer to 50! 🤣🤣

Happy birthday Jay!
We are so very proud of you and hope you have the best day
Lots of love from the wife and kids ######x

Shout out to my newest followers! Excited to have you onboard! Claire O'toole, Matthew Richards, Hannah Emmerson, Heathe...
06/05/2026

Shout out to my newest followers! Excited to have you onboard! Claire O'toole, Matthew Richards, Hannah Emmerson, Heather Brayford

🍦 BIG NEWS: The Heat is Here to Stay! 🍦

​You loved them, you devoured them, and we listened! Following the massive success of our Hot Trays, we are officially making them a permanent fixture on the Alex’s Ice Cream van! 🚚💨

​Whether you're looking to warm up a chilly evening or just need that perfect "hot meets cold" combo with our signature ice cream, we’ve got you covered.

​🔥 What’s on the Menu?
​Check out our current lineup of decadent hot treats:
​Sticky Toffee Pudding – Rich, spongey, and smothered in sauce.
​Gooey Cookie Dough – Melt-in-your-mouth perfection.
​Belgian Waffles – Light, crisp, and totally crave-worthy.
​Old School Cake – A nostalgic classic with that iconic icing and sprinkles.
​Nutella Doughnuts – Warm, fluffy, and exploding with hazelnut goodness.

​📍 Find us on our usual route! Don't forget to ask for a scoop of ice cream on top to level up your dessert game. 🍨

​Which one are you trying first? Let us know in the comments! 👇

Who likes dancing???
30/04/2026

Who likes dancing???

☀️ SUN’S OUT, SCOOPS OUT! 🍦​We’ve been out and about across North Staffs making the most of this gorgeous weather! Want ...
26/04/2026

☀️ SUN’S OUT, SCOOPS OUT! 🍦
​We’ve been out and about across North Staffs making the most of this gorgeous weather! Want to see where we’ve been and where we’re heading next?
​Check out our latest update for a look at our recent stops and some sunny ice cream inspiration. 👇
​🔗 Read more here:

The sun is officially cracking the flags across Stoke-on-Trent and Newcastle-under-Lyme today! Our team—Ant, Jay, and Rachael—are hitting the road in our signature shiny, clean vans…

25/04/2026

🍦 We’re Back and Bracing for the Heat!

First off, we want to say a huge thank you for your patience. We know it’s been a bit quiet on our end lately, and we’re sorry for the radio silence!We haven’t been lounging in the shade, though—quite the opposite. We’ve been working hard behind the scenes to make this our best season yet.

Here’s what’s been happening:
Growing the Team: We’ve been busy training our newest staff members to ensure you get that perfect swirl every single time.
Summer Prep: From stocking up on your favorite toppings to prepping the vans, we are officially ready for the summer rush.⚠️

Important Update: New Look, New Links!
To kick off the new season, Alex’s Ice is evolving. To make us easier to find when you need a cold treat, we have updated our digital handles.
Please update your bookmarks and tags to our new official accounts:
Website: www.999whippy.co.uk
Instagram:

Note: Make sure to follow us on our new Instagram to track our locations and see our upcoming summer specials!

We can’t wait to see you all out in the sunshine and thanks for sticking with us—let’s make it a summer to remember! 🍦☀️

21/04/2026

🛠️ Quick Pit Stop Today!

​Sorry guys, we’re taking a brief timeout today. With Ant away on holiday, I need to head off and grab some essential parts to keep the fleet running smoothly for the weekend.

​The van will be off the road today, but we’ll be back in action as normal tomorrow! Enjoy the sunshine and we'll see you then! 🍦☀️

Address

Newcastle Under Lyme

Opening Hours

Monday 1pm - 9pm
Tuesday 1pm - 9pm
Wednesday 1pm - 9pm
Thursday 1pm - 9pm
Friday 1pm - 9pm
Sunday 11am - 9pm

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