Sugarush-Sk1

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Contact information, map and directions, contact form, opening hours, services, ratings, photos, videos and announcements from Sugarush-Sk1, Dessert Shop, 59 Middle Hillgate, Stockport Central.

01615037926
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Sweet Treats & Desserts, including Donuts, Cookie Dough, Cakes, Crepes, Pancakes, Waffles, Donuts, Milkshakes, Drinks

16/10/2026

🍬 STOCKPORT… THE COMEBACK JUST GOT SWEETER! 🍩

We’ve been quiet on here, but behind the scenes, there’s been a lot happening.

Since the crash, it’s been a tough road for Sugarush. But I haven’t given up—and I’m excited to finally share what’s next…

🔑 New premises secured.
🔨 Work already underway.
🔥 A fresh look and a new chapter.

SUGARUSH IS COMING BACK… WITH A TWIST!

Alongside desserts, fresh doughnuts and cakes, we’re bringing you a proper old-school traditional sweet shop 🍭

Rows of sweet jars, childhood classics and sweets sold by the quarter—just like the good old days! All your favourites, plus a few you might have forgotten about.

Now, help us fill the shelves… 👇

🍬 If you could choose ONE sweet we absolutely MUST stock, what would it be?

Tell us in the comments—we’ll be reading your suggestions as we put the range together!

Thank you to everyone who’s stuck with us. I can’t wait to show you what we’ve been working on ❤️

Keep an eye on the page for sneak peeks, our new location and opening updates.

20/09/2026

🚨 SUGARUSH UPDATE — DIRECT LINE HAS RESPONDED 🚨

Following our formal complaint, Direct Line has confirmed that:

✅ A formal complaint has now been opened
✅ Artemis is handling the claim with Direct Line’s full delegated authority
✅ Direct Line is arranging a call with Armentis to review the claim and discuss the next steps

Direct Line stated that further financial information and evidence relating to the damaged stock were required.

To be absolutely clear: our solicitor has now re-sent all of the information and evidence they requested.

The documents are with them. The evidence is with them. There should now be no further reason for this claim to remain at a standstill.

However, we still have no settlement offer, no confirmed payment date and no clear timetable for bringing this claim to an end.

It has now been 13 months since a vehicle crashed into Sugarush Stockport. During that time, our shop has been unable to trade properly, staff contracts have been terminated and the business has been pushed towards liquidation.

We have cooperated throughout. We have provided the evidence requested. We now expect Direct Line and Armentis to take meaningful action and provide a clear route to settlement.

Thank you to everyone who has shared our story and continued supporting us. Your support has helped ensure that we are finally being heard—but the fight is not over yet.

Please keep sharing. We will continue updating everyone until this matter is resolved.

16/09/2026

SUGARUSH CLAIM UPDATE

Following the overwhelming support our story has received, we have now had a further response from Armentis, who are handling the claim on behalf of Direct Line.

They have requested:

• Our 2024/25 profit-and-loss information
• Photographs and evidence of the damaged stock
• Supporting invoices and a full breakdown of the losses

To our understanding, this information has already been provided during the course of this claim. However, our solicitor will submit everything requested once again so there can be no further reason for delay.

Armentis have stated that once this information is received, they will complete a full review and consider a cash settlement.

After more than 12 months of delays, we sincerely hope this is finally a step towards bringing the matter to a fair conclusion. We have cooperated throughout and will continue to provide everything required—again if necessary—to get this case closed.

Thank you to everyone who has shared our story, commented, messaged and supported Sugarush. Your response has been incredible and has helped ensure that our situation can no longer be ignored.

We will keep everyone updated as soon as we receive the next response.

Hopefully, this is finally the beginning of the end of our fight. 🤞🍭

15/09/2026

DIRECT LINE — SUGARUSH NEEDS ANSWERS, NOT MORE DELAYS

More than 12 months have now passed since a vehicle crashed into Sugarush Stockport on 5 September 2025.

Our shop remains closed, our claim remains unresolved, and the future of our business continues to hang in the balance.

We have now written formally to Direct Line requesting urgent senior-management intervention and a clear route towards resolving this claim.

We are not asking for special treatment.

We are asking for proper communication, accountability and a fair resolution for the damage and losses caused to our business.

The consequences have been devastating. We have been unable to trade properly, staff contracts have had to be terminated, and Sugarush is now being pushed towards liquidation.

Our previous posts have reached an incredible number of people. Members of the public, local representatives and the media have all shown interest in what has happened.

So today, we are asking Direct Line publicly:

Who is taking responsibility for moving this claim forward?

When will we receive a clear decision and route to settlement?

How much longer is a small business expected to survive while waiting?

We remain ready to engage professionally and constructively—but we cannot remain silent while our business is left in this position.

Thank you to everybody who has shared our story and supported Sugarush. Please continue sharing until we finally receive the answers and resolution we have been waiting more than a year for.

Direct Line, it is time to respond.

LineNavendu MishraBBC Rip Off BritainManchester Evening NewsJust Eat UKDeliveroo

13/09/2026

🚨 OVER 100,000 VIEWS — NOW WE NEED YOUR HELP TO GET ANSWERS 🚨

Firstly, we want to say a massive thank you to Full Time Favourites for the incredible publicity and support you’ve given our story. Mate, it has honestly been amazing, and we cannot thank you enough for helping us reach so many people.

It has now been over 12 months since a vehicle crashed into Sugarush Stockport, leaving our shop badly damaged and unable to trade properly.

The insurer of the vehicle involved was Direct Line Motability, with Armentis handling the matter on its behalf. More than a year later, the claim remains unresolved, and the consequences for our small business have been devastating.

We have suffered major financial difficulties, had to terminate staff contracts and are now facing being forced into liquidation—all while waiting for the situation to be resolved.

We want to make something absolutely clear: we never brought this story to social media to ask anybody for money or financial help.

All we have ever wanted is for our story to be heard by the right people—people who may be able to help us get clear answers and finally move this situation forward.

That is why we are asking everyone who sees this post to please:

👉 Share this post and our original story

👉 Tag journalists, local news organisations and consumer-rights programmes

👉 Tag our MP, local representatives or anybody who may be able to investigate

👉 If you have experienced something similar, please tell us about it in the comments

We are not asking for special treatment. We are simply asking for our circumstances and documented losses to be properly addressed, and for clear answers as to why this has taken so long.

Please keep all comments respectful. This is about accountability, answers and trying to protect what remains of a local small business—not directing abuse towards anybody.

A massive thank you to every single person who has watched, commented, shared or tagged somebody. Your support has already taken our story further than we ever expected, and it genuinely means more to us than you will ever know. ❤️

Please help us reach the people who can get us some answers. Who should we be speaking to? Tag them below.

Direct LineManchester Evening NewsBBC Rip Off BritainStockport Metropolitan Borough Council Navendu Mishra

12/09/2026

🚨 58,000 VIEWS — BUT STILL NO RESOLUTION 🚨

In just a few days, more than 58,000 people have seen what happened to Sugarush Stockport.

We honestly cannot thank everyone enough for watching, commenting and sharing our story. The public support has been overwhelming—but sadly, our situation remains unchanged.

On 5 September 2025, a vehicle crashed into our business. The impact was captured on CCTV, yet more than twelve months later, the shop remains boarded up and the insurance claim remains unresolved.

To be completely clear, Sugarush has not entered liquidation yet. However, the continued delays, our inability to trade and the serious financial pressure we have been placed under are now forcing the business towards liquidation.

Staff livelihoods have been affected, contracts have had to be terminated, and we have been left facing major financial hardship through no fault of our own.

We are not asking for anything more than what we believe is rightfully owed: for the damage to be repaired and the losses caused by the crash to be properly addressed. Or pay us what we’re owed and we can re open in a new location

To everyone who has supported us—thank you. Please continue sharing and helping our story to be heard.

58,000 people are now watching.

We hope those responsible for resolving this matter are watching too.

Direct LineManchester Evening News

07/09/2026

12 MONTHS AFTER A CAR CRASHED INTO OUR SHOP, WE HAVE LOST EVERYTHING—AND THE INSURANCE CLAIM STILL HASN’T BEEN PAID

On 5 September 2025, a vehicle insured through Direct Line Motability crashed through the front of Sugarush Stockport.

The CCTV footage captured exactly what happened. The photographs show the devastating damage left behind. Yet, more than 12 months later, our shop remains boarded up and the claim for the repairs and stock we lost remains unresolved.

This was more than damage to a building. It destroyed a small independent business into which we had poured an enormous amount of blood, sweat, tears, time and money.

Unable to reopen and trade normally, Sugarush was ultimately forced into liquidation. We were left facing severe financial hardship, and I had to make the heartbreaking decision to terminate the contracts of members of staff who had done absolutely nothing wrong.

Those employees lost their jobs. Our business was lost. Our livelihood was taken away—and all because of an incident completely beyond our control.

We are not asking for special treatment or for anything more than we lost. We are simply asking for what is rightfully ours: for the shop to be repaired and for the stock destroyed in the crash to be covered.

For more than a year, we have dealt with insurers, representatives and solicitors while fighting for the money needed to put right the damage. Meanwhile, the people who built and worked in this business have been left carrying the consequences.

How can a vehicle crash into an independent business, with the incident clearly captured on CCTV, yet 12 months later the innocent business owner, employees and their families are still the ones paying the price?

I have the CCTV footage, clear photographs of the vehicle and driver, images of the extensive damage, and correspondence relating to the claim. This evidence can be provided privately to journalists where appropriate.

We are sharing our story because we have reached the point where we feel we have nowhere else to turn. We want accountability, a fair resolution and the opportunity to finally bring this ordeal to an end.

Please share this post and help our story be heard.

Connor Kershaw
Owner of Sugarush Stockport

23/06/2026

Hey everyone 👋, I know many of you have been wondering what’s been going on....so here’s the update:

In September 2025 a major accident forced Sugarush-Sk1 to close its doors. Despite months of effort with everyone involved, we couldn’t keep going. A huge THANK YOU to every customer who stood by us—you’re the reason we kept going. 🙏❤️

This isn’t the end for Blackpool donuts in Stockport. Sugarush is passing the baton to a new traditional sweet/dessert shop:

⭐⭐ 🍭🍬 Castle Kandy 🍬🍭 ⭐⭐

Stay tuned — Castle Kandy will take over our social media and all delivery platforms. Opening day is coming soon on Castle Street, Edgeley 🏙️✨

29/03/2026

Just a quick update 👍

We are currently closed - but only until further notice. We'll keep the page updated with new info soon.

Thanks for your understanding.

Sugarush-Sk1

18/03/2026

The shop will be closed tonight.
Sorry for any inconvenience caused.

Address

59 Middle Hillgate
Stockport Central
SK13EH

Website

http://www.sugarush.uk/

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