The key service offered by The Dabbawala's is cooking and delivering healthy and hygienic food to the offices in Gurgaon city. Founded by hospitality gradutes in May,2014 with a vision is ‘To provide best quality food to working professionals in Gurgaon city’. The Dabbawala's has been successful so far and is now expanding to more areas in Gurgaon city to cope up with the rising demands for the
delicious food prepared under strict guidance and quality control. The company provides meal services in the golf course road area. There are many factors that have added to the success of this tiffin delivery service based in Gurgaon city. Provision of healthy and hygienic food is the first factor. The use of baking soda, artificial colors, additives, preservatives and MSGs are completely avoided and the food served is fresh and made from natural ingredients. Food is served in disposable food grade thalis and microwave safe tiffin boxes. Raw food materials are stored in traditional methods to ensure the flavours and nutritive values are preserved naturally. Quality food prepared from superior quality ingredients and grains are offered. Food is never refrigerated and is cooked fresh daily. Basic food items provided are dal, sabji, chapattis and rice, chapattis being handmade in-house.Menu is changed on weekly basis Good quality and healthy food with unlimited variety of dishes are available at a reasonable price for professionals living in the city. The delivery personnel are given fixed routes to deliver meals on time. A variety of recipes are used to prepare dishes daily without a repetition of any dish in a week. Every dish is specially cooked to give it a homely feel. The secret of tasty food by the Dabbawala's is not only the ingredients but also a healthy and friendly atmosphere that is developed and nurtured in the kitchen. There are competitions held among the cooking staff to innovate new dishes. The entire company is one big happy family with almost negligible attrition rates. This adds to the success of The dabbawala's.