22/04/2016
State of the Art Infrastructure, 24/7 Operations, In house Strong IT / Tech support, Predictive Dialer - Features like Call Barging, Conferencing, Answering Machine detection, Recording, Logging and excellent analytical reports. IPLC Connectivity, Activity Monitoring Software to track the usage of the PC by the agent allowing you to see which applications they are actively using, which sites they are visiting and what they are typing. You can block some sites/applications as per your policy to avoid staff wasting time, Individual Email accounts for all agents if required. In-house System Engineers / IT Support staff for managing campaigns, Leads Management, assigning calls, providing daily / weekly / monthly reports, call recordings, etc. Call 9599702429
