21/10/2024
Refund & Return Policy
Your satisfaction is our priority. If you are not completely satisfied with your purchase, you may request a refund or return.
Eligibility for Refunds/Returns:
*Items must be returned within 7 days of receipt in their original condition and packaging.
*Custom or personalized products are non-refundable.
How to Request a Return:
Please contact us at [email protected] to initiate a return. We will provide you with return instructions and a return shipping address.
Refund Process:
Once the returned item is received and inspected, we will process your refund to the original payment method. Refunds may take 5-7 business days to reflect in your account.
Return Shipping Costs:
The customer is responsible for return shipping costs unless the item is faulty or damaged upon arrival.
Damaged or Defective Items:
If you receive a damaged or defective item, please contact us immediately with photos of the issue, and we will arrange for a replacement or refund.