Flamingo Tea Houz

Flamingo Tea Houz SSM No: 201603243412 (002566761-W)

We wish to share the Awesomeness and the Great Advantages of drinking Flower Tea!

We aim to bring you the awesome flavors of flower tea. City life is way too busy and people get stress easily. To avoid too much caffeine consumption and to ease their stress, flower tea is one of the best choice for us. The fragrance of the flower tea creates a soothing aroma and produces calming effect. Enjoy our tea and stay relax. :)

You can now reach us at:

>>https://www.lazada.com.my/shop/flamingo-tea-houz/
>>https://shopee.com.my/flamingoteahouz

21/10/2024

Refund & Return Policy

Your satisfaction is our priority. If you are not completely satisfied with your purchase, you may request a refund or return.
Eligibility for Refunds/Returns:

*Items must be returned within 7 days of receipt in their original condition and packaging.

*Custom or personalized products are non-refundable.

How to Request a Return:
Please contact us at [email protected] to initiate a return. We will provide you with return instructions and a return shipping address.

Refund Process:
Once the returned item is received and inspected, we will process your refund to the original payment method. Refunds may take 5-7 business days to reflect in your account.

Return Shipping Costs:
The customer is responsible for return shipping costs unless the item is faulty or damaged upon arrival.

Damaged or Defective Items:
If you receive a damaged or defective item, please contact us immediately with photos of the issue, and we will arrange for a replacement or refund.

21/10/2024

Cancellation Policy:

We understand that sometimes you may need to cancel an order.

Cancellation Timeframe:
Orders can be canceled within 24 hours of purchase for a full refund. After this period, cancellations may not be possible if the order has already been processed.

How to Cancel:
To cancel your order, please contact us at [email protected] with your order number. We will confirm the cancellation and process your refund within 3days.

Exceptions:
Certain customized or personalized items may not be eligible for cancellation once production has begun.

21/10/2024

Shipping Policy:

At Flamingo Tea House, we aim to ensure that your order reaches you as quickly and efficiently as possible.

Processing Time:
Orders are processed within 3-5 business days. Please note that orders placed on weekends or holidays will be processed on the next business day.

Shipping Options:
We offer a variety of shipping methods. Shipping costs are calculated based on your location and the weight of your order.

Estimated Delivery Times:
Local Delivery: 2-4 business days
International Delivery: 7-14 business days

Shipping Confirmation:
Once your order has shipped, you will receive a tracking number via WhatsApp. You can use this number to track the progress of your delivery.

21/10/2024

Terms & Conditions:

By using or purchasing from Flamingo Tea House, you agree to the following terms and conditions:

Product Descriptions:
We strive to provide accurate descriptions and images of our products. However, slight variations in color or appearance may occur due to the nature of certain items.

Pricing and Payments:
All prices are listed in MYR. We accept major payment methods, including credit/debit cards and online payment gateways.

Order Processing:
Once an order is placed, you will receive an invoice. Orders are processed within 3-5days and shipped as per the shipping policy outlined below.

Changes to Terms:
We reserve the right to update these terms and conditions without prior notice. Please review them periodically for any changes.

21/10/2024

1. Privacy Policy
At Flamingo Tea House, we are committed to protecting your privacy and ensuring your personal information is secure. This policy outlines how we collect, use, and protect your data when you visit our website or make a purchase.

Information Collection:
We collect information such as your name, email address, shipping address, and payment details when you place an order. This data is used solely for processing and fulfilling your orders.

Data Usage:
Your personal information is used for order processing, customer service, and to send updates on your purchase. We may also use your data to inform you of promotions or new products, but only with your consent.

Third-Party Sharing:
We do not share or sell your personal information to third parties except as required to fulfill your orders (e.g., shipping companies or payment processors).

Security:
We use encryption and secure systems to protect your data. We also regularly update our security practices to prevent unauthorized access.

Your Rights:
You can request access to, correction of, or deletion of your personal information at any time by contacting us at: [email protected]

Address

Semenyih
43500

Telephone

+60123412889

Website

Alerts

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