26/07/2026
I am happy to be back after a long break.I want to share key lesson I learned from yesterday's live class.
Emotional intelligence is ability to recognise your emotion and the emotion of the people around you.Emotional intelligence is reflected in how we respond under pressure. Choosing to pause, think, and respond wisely is far more powerful than reacting emotionally.
Emotional intelligence is learnable skill that you need in your life.After the assessment,I found out I have a lot to work on to build my business and serve my customers better.
I am aware that am in my forming stage now according to Tuckman theory.