19/06/2026
To CAGELCO II and to my fellow citizens,
We rarely post about issues like this, but we believe many of us have reached a point where our concerns need to be heard.
Over the past months, we have experienced numerous power interruptions, some scheduled, some unscheduled, some lasting only a few minutes, while others stretch for hours. While we understand that maintenance work, repairs, and unforeseen circumstances are part of operating an electric distribution system, the frequency of these outages has become increasingly concerning.
This concern goes beyond mere inconvenience. Every time the power goes out, families adjust their routines, students struggle to complete assignments and attend online classes, workers are unable to perform their jobs efficiently, and business owners are left counting losses. In our case, operating a business means relying on refrigeration units, computers, internet connectivity, payment systems, and equipment that require a stable power supply. Repeated interruptions not only affect daily operations but also increase the risk of equipment damage and additional operating costs.
What makes the situation more frustrating is the uncertainty. There are times when consumers are left waiting without clear updates, realistic restoration timelines, or detailed explanations regarding the actual cause of the outage. Most people are reasonable enough to understand problems when they are properly communicated. What consumers find difficult is being left in the dark: both literally and figuratively.
We want to make it clear that this is not an attack on the linemen, engineers, and field personnel who work tirelessly, often under difficult weather conditions and at all hours of the day, to restore electricity. Their efforts deserve recognition and appreciation.
However, constructive criticism is necessary if we genuinely want improvement. As consumers, we also have the right to ask questions and expect better service. We faithfully pay our monthly electricity bills because we understand that electricity is an essential service. In return, we hope for a level of reliability and accountability that reflects the importance of that service.
Our appeal to CAGELCO II is simple:
Please continue investing in long-term solutions rather than temporary fixes. Strengthen preventive maintenance programs. Improve communication channels so that consumers receive timely, accurate, and transparent updates. Most importantly, help the public understand what specific measures are being undertaken to minimize these recurring outages and improve overall service reliability.
To my fellow citizens, this is not about pointing fingers or spreading negativity. This is about expressing a legitimate concern that affects all of us. Whether you are a student, a farmer, an employee, a business owner, or simply someone trying to get through the day, reliable electricity directly impacts our productivity, safety, comfort, and quality of life.
We all want the same thing: a power system that is dependable, responsive, and capable of supporting the needs of our growing communities.
We sincerely hope that CAGELCO II views these concerns not as complaints to be ignored, but as feedback from the very people it is committed to serving. Constructive criticism is not opposition, it is an opportunity to improve.
For the good of our communities, I hope our voices are heard.
