27/08/2026
๐ฃ ๐ช๐โ๐ฅ๐ ๐๐๐ฅ๐๐ก๐: ๐ฃ๐๐ง๐๐๐ก๐ง ๐๐ข๐ข๐ฅ๐๐๐ก๐๐ง๐ข๐ฅ ๐ง๐๐๐ ๐๐๐๐โฃโฃ
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Employment Type: Full-Timeโฃ
Work Arrangement: Fully On-siteโฃ
Location: Carmen, Cagayan de Oro Cityโฃโฃ
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Clinovation Corp is looking for a Patient Coordinator Team Lead to join our growing team!โฃโฃ
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If you're an experienced team leader who thrives in a fast-paced healthcare environment and enjoys coaching people, improving processes, and delivering excellent patient service, weโd love to hear from you.โฃโฃ
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๐น ๐ช๐๐๐ง ๐ฌ๐ข๐จโ๐๐ ๐๐ขโฃโฃ
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โข Lead, coach, and support Patient Coordinators to achieve performance and quality goalsโฃโฃ
โข Monitor team performance and provide coaching and feedbackโฃโฃ
โข Ensure accurate and efficient appointment scheduling and patient coordinationโฃโฃ
โข Handle escalated patient concerns and ensure timely resolutionโฃโฃ
โข Promote a professional, empathetic, and patient-centered experienceโฃโฃ
โข Monitor KPIs such as call quality, speed to answer, patient flow, and scheduling accuracyโฃโฃ
โข Identify workflow issues and recommend process improvementsโฃโฃ
โข Collaborate with clinical and administrative teamsโฃโฃ
โข Provide regular updates on team performance, challenges, and trendsโฃโฃ
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๐น ๐ค๐จ๐๐๐๐๐๐๐๐ง๐๐ข๐ก๐ฆโฃโฃ
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โข 1+ year of experience as a Team Lead, Supervisor, Senior Representative, or in a similar leadership roleโฃโฃ
โข Experience in healthcare, patient coordination, scheduling, customer service, or a related field is preferredโฃโฃ
โข Strong leadership, coaching, and communication skillsโฃโฃ
โข Excellent customer service and problem-solving abilitiesโฃโฃ
โข Strong attention to detail and organizational skillsโฃโฃ
โข Comfortable working with healthcare systems and technologyโฃโฃ
โข Ability to analyze performance data and identify improvement opportunitiesโฃโฃ
โข Ability to thrive in a fast-paced environment and adapt to changing prioritiesโฃโฃ
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๐น ๐ช๐๐๐ง ๐ฌ๐ข๐จ ๐๐๐ก ๐๐ซ๐ฃ๐๐๐งโฃโฃ
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โจ Leadership and career growth opportunitiesโฃโฃ
โจ A collaborative and supportive work environmentโฃโฃ
โจ The opportunity to make a meaningful impact on the patient experienceโฃโฃ
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๐ ๐๐ถ๐น๐น ๐ผ๐๐ ๐๐ต๐ฒ ๐ฎ๐ฝ๐ฝ๐น๐ถ๐ฐ๐ฎ๐๐ถ๐ผ๐ป ๐ณ๐ผ๐ฟ๐บ ๐ต๐ฒ๐ฟ๐ฒ:โฃโฃ
https://forms.gle/7S91RhzsHqqASMycA
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Join Clinovation Corp and help us create better patient experiences, one interaction at a time.โฃโฃ
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