15/03/2016
Dear valued customers;
We sincerely apologize to you for the delay in delivery of the products you ordered with us. Due to our quarterly maintenance check up of equipment, this inconvenience has been caused to you. We are also flooded with large number of unexpected orders this month that caused small malfunction to our machine and all this has led to this delay.
You are loyal and supportive client of our shop, and we are grateful to you for your commitment towards us. As a small token of honor and as a mark of apology we offer 10% discount to you on your next purchase order with us. Whenever you place your next order , you can avail this discount on your final bill value.
I hope the delay did not cause you much inconvenience and we look forward to serving you again. We would appreciate your support on this matter. Feel free to call/text me at mobile # Globe +63 905-441-1456 / Smart +63 949-454-4576 if you have any concerns you wish me to address.
Sincerely,
Jonathan T. Paule
