06/03/2026
Headline: We Love Our Chips, and We Want You to Love Them Too! 🥣✨
To our amazing community, we want to share a little "behind-the-scenes" about how our chips get to your doorstep. We are so grateful for the love you’ve shown Erin's Salted Egg Potato Chips—it truly is what keeps us going!
We’ve recently noticed some feedback regarding crushed chips and shipping ratings. We hear you, and we want to be as transparent as possible:
The Nature of the Crunch: Because our chips are real potato slices and extra crispy, they are naturally fragile.
Our Promise: We pack every single order with layers of protection (bubble wrap/boxes) to ensure they leave our kitchen in perfect condition.
The Journey: Once they enter the courier network (Shopee/Lazada/TikTok), they go through multiple sorting hubs. Despite our best efforts, "the crunch" can sometimes lead to "the crush" during long-distance transit.
💡Tip for the Perfect Experience:
If you want to ensure your chips arrive in pristine, "whole" condition, we highly recommend booking via Grab or Lalamove for same-day, door-to-door handling. This avoids the heavy sorting machines and multiple transfers!
A Small Request from Our Heart:
As a small business, ratings are our lifeblood. A low rating due to courier handling doesn't just hurt our stats—it affects our ability to grow and serve you. If there’s ever an issue with your ord6ler, please message us first! We are always here to make things right.
Thank you for supporting local and for understanding the journey of your favorite snacks! 🧡
Grabe tong si mam sa 1 star!