12/02/2026
~ JOB FILLED ~
Hello friends!
WE'RE HIRING:
Customer Support & Research Assistant (E-Commerce Focus)
๐ Remote | ๐ CST Hours (8 AM โ 5 PM) | ๐ผ Full-Time
Are you detail-obsessed, analytical, and confident working with data? Do you know how to compare quality vs price โ not just copy what Google shows? If you enjoy research, competitor analysis, and supporting customers with precision, this role is for you.
Weโre looking for someone who can combine customer communication, product research, and competitive pricing strategy to help us stay ahead of the market.
What Youโll Be Doing
Respond to customer emails professionally and clearly (US-based customers).
Research competitors weekly, match exact product specs, and ensure our pricing stays competitive.
Compare variations (size, thickness, materials, quality differences) โ accuracy matters.
Add new products based on market trends and reviews.
Use Excel/Google Sheets to analyze data, build formulas, sort pricing, and improve efficiency.
Occasionally contact suppliers to negotiate better pricing not listed online.
Support operational and admin tasks as needed.
What Makes You a Strong Fit
Excellent written & spoken English.
Strong Excel / Google Sheets skills (formulas, sorting, data organization โ beginner scripts are a plus).
Experience in product research, pricing comparison, or e-commerce.
Ability to evaluate quality vs price, not just collect numbers.
Detail-oriented, self-managed, and reliable with strong internet access.
Experience in E-commerce, Logistics, or US customer support is a strong advantage.
What We Offer
โ Competitive Salary
โ HMO
โ Paid Time Off
โ Long-term growth with opportunities to automate and improve systems
If youโre analytical, proactive, and ready to take ownership of pricing accuracy and customer support in a competitive market โ weโd love to hear from you.
๐ Apply here: https://forms.gle/g2k5DaEmsfh9C9rM8