10/13/2026
IMPORTANT: OUR FACEBOOK MESSAGING TEMPORARILY DISABLED
Please use the Contact Us form on our website or text us to reach us directly.
We’re dealing with an incredibly frustrating situation in which Facebook’s AI has been sending unsolicited messages to our followers while impersonating our farm, despite all AI automation and Meta Business Assistant settings being turned off. I’ve spent days trying to resolve this and submitted over 500 reports to Meta, but the issue remains unresolved.
So far, it appears more than 4,000 messages have been sent to our followers without our authorization, sometimes in languages we don’t even speak. Having AI impersonate our farm and speak on our behalf is genuinely distressing, especially when it’s interfering with our ability to communicate with our actual friends/customers.
Bright Marvel Farm is a small hobby farm. My husband and I personally handle every aspect of our farm and products. No one else represents us, especially not AI.
We sincerely apologize for the inconvenience and hope Facebook resolves this issue soon. Thank you for your patience and understanding!
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