09/15/2021
The Assistant General Manager is responsible for leading the store’s day-to-day operations in the absence of the General Manager, and for otherwise supporting the General Manager in all aspects of running the store. The AGM will review business results, including profitability, and plan for continued improvement. The AGM supports the selection and development of all CSA’s in conjunction with the General Manager and is also responsible for the training of all CSA’s in the store. The AGM is responsible for ordering throughout the store. The AGM ensures all team members are providing exceptional customer service.
Responsibilities include keeping a clean, safe environment for patrons, ringing customer purchases using electronic cash registers, and giving correct change. Additional duties consist of forecasting, ordering, and stocking merchandise throughout the store.