The company focuses on solving existing problems within the hospitality industry through the use of the latest technology available. BarMate is a system which allows guests to request bar service from the comfort of their own sun lounger when by the pool or on the beach, without the need to do anything more than press a button. BarMate is unique and uses wireless, location-based technology to deli
ver measurable benefits to resort hotel operators including: driving up food and beverage sales, reducing labour costs; and improving levels of customer service. Designed for use in upscale/luxury resorts and clubs with outdoor areas (poolside, beach, gardens), BarMate enables guests to summon food and beverage service without leaving their loungers. BarMate’s technology locates these guests in real time, meaning servers can be sent directly to collect and fulfil orders with a high level of efficiency and accuracy. Exceptional Service Is The Key
Guests at luxury/superior resort hotels and clubs expect exceptional service. It is therefore no surprise that surveys repeatedly place “Service” as the single factor which makes one hotel more memorable than another. With guests often spending considerable time relaxing in the sun, the quality of service available by the pool or on the beach heavily influences their overall impression of the hotel. A Unique Offering
BarMate is the ultimate service enhancement for a resort hotel or club. It is also the first of its kind - it is unique in the marketplace. No other product exists which can solve the problem BarMate was designed for.
