02/26/2026
As we continue to grow, WebstaurantStore DC 877 must be intentional about protecting our culture and core values.
This week, our General Manager met with the leadership team to reinforce the importance of preserving the culture we want in our building. We have grown from 6 managers to 32, and from 2 associates to more than 200. Growth is exciting, but it requires greater intentionality to ensure every person feels respected, supported, and valued.
We were asked to reflect on our best customer service experience, the impact it had on us, and how we can apply those same principles in our warehouse. The message was clear and powerful: “The goal is simple. Treat everyone the way Chick-fil-A treats their customers, with care, urgency, and respect.”
A strong culture does not sustain itself. As we grow, we must be deliberate in how we lead, serve, and treat one another every day.