Restaurant Hospitality Institute

09/21/2026

The holidays are approaching fast! Is your team prepared to deliver an experience that makes guests want to return?

I created a proactive training plan to help you get ahead of the holiday rush. From staffing and service standards to seasonal menus, allergen awareness, beverage education, and upselling, this guide covers the key steps restaurants can take now to prepare your team for a successful holiday season.

It all comes down to your staff and the service they provide and with the right preparation, your restaurant can deliver exceptional guest experiences, maximize holiday revenue, and turn seasonal visitors into loyal year-round customers.

The temps may be reaching record highs across the country, but in our minds, in the restaurant world it’s time to start planning for the colder months. The holiday season, one of the busiest and most profitable times of the year for restaurants, is just around the corner. In fact, many corporate e...

09/16/2026

Now pouring in our September newsletter...

+ Main Course - Holiday Prep that Pays Off
+ Recent News - Where in the World is Coach Mark?
+ Holidays - Pause for Prosecco - Gather. Sip. Learn.
+ Work Cards - Sign up or Renew with RHI

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https://mailchi.mp/rhinstitute.com/septembernews?e=157fe99f7c

09/08/2026

Feels like studying for finals.

Champagne on the train, Chablis book in hand, and Monday’s “exam” just around the corner. 🍾📖🍇

08/31/2026

**It’s a wrap. 🐎🍷**

Five intense weeks on Mackinac Island—where the only transportation is horses, bikes and your own two feet. Gorgeous surroundings, stunning grounds, and enough random horse manure to keep things interesting. 😂

This assignment was definitely outside our normal training work. Inventory, payroll, liquor ordering, wine programming, systems and working the floor during peak periods… basically, a little bit of everything.

And apparently, we still got it. 😉

We made some strategic changes to the wine program, and **wine sales increased 50% in a relatively short period of time.**

We also executed two plated-dinner weddings with synchronized service and coordinated a custom wine dinner in one of the cottages.

Was it exhausting? **Oh, absolutely.** Probably one of the toughest assignments I’ve tackled in 20 years.

But, as always, the goal is simple:

**Leave it better than you found it.**

And we did.

One more reason to visit: the owners donate **all hotel profits to charity.** Pretty easy place to feel good about supporting.

Even was around during Jamaican Independence Day (70% staff is Jamaican).

Now… I think we are going to find a bed. 😂

08/15/2026

Come see our graduates in action. Feed the soul.

08/13/2026

There’s no better day to pop, pour and celebrate than National Prosecco Day! 🥂✨

We’ve profiled six bottles that bring plenty of flavor and fun without the special-occasion price tag.

From its lively bubbles and crisp Italian spirit to its easygoing charm, Prosecco has a way of making any gathering feel a little more festive.

Pop a bottle, gather your favorites and raise a glass! 🇮🇹🥂

There’s a lot to love about Prosecco: the pop of the cork, the lively bubbles, the easygoing Italian spirit-and, perhaps best of all, its ability to turn an ordinary gathering into a celebration. National Prosecco Day, celebrated each year on August 13, is the perfect excuse to raise a glass, gath...

08/05/2026

Congratulations to St. Jude's Ranch for Children Christina Vela-Vreeland Samantha Steele
Blessed to be training our next cohort this Tuesday.
Thank you.

A beloved neighborhood café is starting a new chapter — one designed to change lives beyond the dining room.St. Jude’s Ranch for Children has acquired The Bloom

08/02/2026

Closing time practices may be quietly impacting your bottom line. Take a look, you will find it worth the read. ↓

rhinstitute.com/closing-time

07/30/2026

Late summer is actually one of the smartest times to start planning your corporate holiday events.

Restaurants
Have you put a plan in place to capture this lucrative season?

Event and party planners
Are you looking for something fresh and memorable to offer your clients?

RHI can help. Gather. Sip. Learn.
We are now booking private holiday beverage education experiences designed to bring people together through interactive, engaging, and fun tastings.

🍷 Wine
🍻 Beer
🥂 Bubbles
🍶 Sake
🥃 Cocktails
✔️ Good Times

Whether you're hosting a corporate holiday party, client appreciation event, team celebration, or gathering with friends and family, we'll customize the experience to match your group's interests, goals, and vibe.

Give your guests something they'll actually remember and talk about long after the party ends.

Holiday dates fill quickly, so reserve your preferred date early.

07/29/2026

Curious why some restaurants seem to lose business without realizing why?

In our July newsletter, we uncover a hidden mistake that's quietly costing restaurants customers. Plus, follow Mark as his consulting work takes him back to Kentucky's iconic Bourbon Trail.

Read the latest insights and see what's been keeping us busy this month!

https://mailchi.mp/rhinstitute.com/july2026