01/24/2026
Have a plan in place!
Thank you City of Neosho for providing useful information ahead of this winter storm and cold weather!
❄️🌨️ With the extremely cold temperatures settling in, we want to remind everyone of these important tips to prevent frozen pipes. ❄️🌨️
Please take a moment to review and prepare, these simple steps can help you avoid costly damage.
Pipes in unheated basements, crawlspaces, attics, garages, or exterior-wall cabinets are most at risk. Familiarize yourself with the location of your water lines.
To help prevent pipes from freezing:
• Close all doors and windows to the outside of your home.
• Cover vents in crawl spaces to prevent the circulation of cold air.
• Maintain temperatures of at least 40 degrees in areas where water lines are exposed; consider insulating exposed water pipes or installing UL-listed heat tape.
• Run water periodically throughout the day when outside temperatures remain below freezing. This will help prevent pipes from freezing and is less expensive than repairing a frozen or burst pipe.
• Open cabinet doors to allow warmer air to circulate around the plumbing. Make sure harmful chemicals are moved out of reach of children.
• Set the thermostat no lower than 55 degrees if the home will be unattended for more than 24 hours. Ask someone you trust to check on your residence and run the water for several minutes daily.
If you think a line may have frozen in your home:
Check other fixtures to see if water is flowing. If you have water at other fixtures, you can then proceed with the steps below before calling the Public Works Department for assistance:
• Open a faucet near the frozen pipe to release entrapped ice and so you know when the water starts flowing again.
• Begin warming pipes nearest to the faucet and work toward the frozen section by blowing warm air on the pipe using a small unit heater or blow dryer. Do not leave unattended to prevent a fire hazard. Blow torches or open flames should not be used.
• Once water has begun to flow, let a pencil-sized stream of water run until normal heating conditions are restored.
The Public Works Department is available Monday–Friday, 7:00 am–3:30 pm at (417) 451-8071.
After-hours staff are available 24/7, including holidays, by calling (417) 451-8333.