03/28/2026
I am writing to express my disappointment regarding a recent cake delivery that fell short of my quality standards. Full disclosure, I delivered a cake that was undercooked. As a baker, I take pride in customer satisfaction, and I am disheartened and disappointed in myself. I am uncertain as to how this happened. I checked the internal temperature of the cake prior to removing it from the oven, and it was fully cooked. I assume that an error occurred, possibly due to an incorrect ratio of ingredients or some other factor. I just don’t know. I feel terrible about it.
After six years of baking, I have had only two dissatisfied customers. I hold myself to high standards, so two is two too many. I love, love, love creating edible art and being a part of my clients’ special occasions. Lately, though, I have been feeling overwhelmed and stressed with the pressure of making everything perfect. The stress is almost overwhelming. I have a lot on my plate, personally and Baking is beginning to feel more like a job instead of a passion. The recent mistake has led me to reevaluate my priorities and consider the possibility of burnout.
In light of this, I have decided to take a temporary hiatus from baking to recharge and refocus. Please be assured that I will fulfill any outstanding orders, and I appreciate your understanding during this time.
Baker friends, If you have insight on how I messed up this cake, it’s all welcome.
