07/29/2026
Sometimes the most meaningful feedback isn't about fixing a well or replacing a pump. It's about making a difference when family needs help the most.
A few weeks ago, we received this Google review from Angel Ramon Zayas-Rodriguez, a medically retired U.S. Army combat veteran. After nearly three months without running water and exhausting every avenue for assistance, his family reached out to Aqua Pump.
We're honored that Angel took the time to share these words with us. His message is a reminder of why we've always believed our job is about more than water systems; it's about serving our neighbors and being there when our community needs us most.
Thank you, Angel, for your service to our country and for allowing us to be there for your family. Your words mean more to us than you know.
Angel Ramon Zayas-Rodríguez
Scott Nigro, Vice President
Aqua Pump Co., Inc.
Dear Scott,
I am writing this letter to express my deepest, most heartfelt gratitude to you, your family, and the entire team at Aqua Pump.
As a 100% permanent and total disabled combat veteran, my family and I recently hit an incredibly difficult wall when our well pump and pressure tank broke. Being without running water for nearly three months was a massive struggle, especially with four children to care for. My wife and I reached out to every government agency, municipality, and Veterans Service Organization we could find, but we were met with dead ends at every turn. We were completely out of options and running on desperation.
When my wife finally contacted Aqua Pump, we never expected the vice president of the company to personally answer the call. You didn't just look at us as a business transaction; you took charge, stepped up when everyone else stepped back, and ensured my family got our water turned back on.
Your incredible generosity and swift action have changed everything for us. Please extend our thanks to your family and every employee involved in making this happen. You all treated us with a level of respect and kindness that we will never forget.
You didn't just fix a water system you lifted a massive burden off a veteran's family when they needed it most. Thank you for your leadership, your compassion, and your profound support.
With immense gratitude,
Angel Ramon Zayas-Rodriguez
US Army (Medically Retired)
