Amador Water Agency

Amador Water Agency The Amador Water Agency serves approximately 10,000 customers in Amador County today and is the prima

The Amador Water Agency serves approximately 10,000 customers in Amador County today and is the primary provider of drinking water. In addition to residents and businesses in unincorporated areas, the Agency sells water to the cities of Ione, Jackson, Plymouth, Sutter Creek, Amador City and several special districts.

IONE CUSTOMERS MAY NOTICE TEMPORARY CHANGES IN WATER TASTE ODOR OR COLOR:  AWA will transition the Ione Water Treatment ...
08/20/2026

IONE CUSTOMERS MAY NOTICE TEMPORARY CHANGES IN WATER TASTE ODOR OR COLOR: AWA will transition the Ione Water Treatment Plant from its Hydro Line source to the Ione Reservoir source to install a new valve. This valve will allow operators to by-pass the reservoir for events such as the annual turnover of the reservoir which causes the taste and odor issue. The switch in source is scheduled for Monday, August 24th and will be switched back by end of day once the valve has been replaced. As a result, some customers may notice temporary changes in water taste, odor, or color. Treatment staff have adjusted operations to minimize these effects. While these aesthetic changes may be noticeable, the water remains safe to drink and continues to meet all drinking water standards.

PINE GROVE COMMUNITY SERVICES DISTRICT TO TRANSITION WATER SERVICE TO AWA   The Amador Water Agency (AWA) announces that...
06/28/2026

PINE GROVE COMMUNITY SERVICES DISTRICT TO TRANSITION WATER SERVICE TO AWA
The Amador Water Agency (AWA) announces that the Pine Grove Community Services District (PGCSD) will transition its water service operations to AWA on July 1, 2026.
This change comes after careful evaluation by the PGCSD Board of Directors, whicH determined that continuing as an independent district is no longer financially feasible due to rising operational costs and significant longterm infrastructure needs. The request by PGCSD to transfer operations to the Amador Water Agency was approved by AWA Directors at their June 25 Board meeting.
PGCSD was founded in 1965 and currently serves about 400 residential and
commercial customers in the unincorporated Pine Grove area with treated water purchased from AWA through the Central Amador Water Project. PGCSD directors have determined that by July, 2026, the District’s rates would exceed AWA’s rates if it remained independent. Consolidation with AWA will prevent these rate increases and ensure longterm system sustainability.
The transfer is pending final approval by the Local Agency Formation Commission
(LAFCO) at its July meeting. An interim agreement is in place for AWA to operate the system during the gap between July 1, 2026, and LAFCO approval.

SYSTEM CONDITION AND INFRASTRUCTURE PLANNING
AWA operations and engineering staff have completed a full inspection of the Pine
Grove water system and found it to be in good working condition with no major infrastructure deficiencies. The system is comparable to other AWAmanaged systems in age and reliability.
As part of the transition, AWA will assume ownership and operation of all Pine Grove water pipelines, tanks, meters, fire hydrants, equipment, and real estate with one exception. Pine Grove Park will not transfer to AWA; instead, it will revert to Amador County ownership.
The District will also transfer approximately $300,000 in reserve funds to AWA. These funds will be used exclusively for improvements to the Pine Grove water system until fully expended.

BENEFITS TO PINE GROVE CUSTOMERS
AWA has the staffing, equipment, and financial capacity to manage longterm
infrastructure needs more efficiently than small independent districts. AWA has a strong track record of securing grants and longterm lowinterest financing, which reduces the financial burden on ratepayers. After the transition, Pine Grove customers will pay the same rates as all other AWA retail customers.
“AWA is confident that Pine Grove customers will receive excellent service and
longterm system stability under the Agency’s management,” said AWA Interim General Manager Jim Abercrombie.

BILLING AND CUSTOMER SERVICE TRANSITION
AWA will begin direct billing for Pine Grove customers on July 15, 2026, with monthly billing thereafter. There will be no account setup fees for transferring Pine Grove customers.
AWA is committed to providing reliable, highquality service and ensuring a smooth
transition for all Pine Grove residents and businesses.

PINE GROVE PARK
Effective July 15, Pine Grove Park will return to Amador County management. Park reservations for dates after July 15 may be made through Amador County Parks and Recreation.
Questions may be directed to PGCSD office through July 15 at 209-296-7188; or to AWA Customer Service at 209-223-3018.

Happy Father’s Day! May you enjoy the celebrations of Father’s Day with your children and father… Cheers to all the dads...
06/21/2026

Happy Father’s Day!
May you enjoy the celebrations of Father’s Day with your children and father… Cheers to all the dads!

UPDATE ON TASTE AND ODOR PROBLEMS IN IONE DRINKING WATER --Amador Water Agency operations and field staff have taken mul...
06/15/2026

UPDATE ON TASTE AND ODOR PROBLEMS IN IONE DRINKING WATER --
Amador Water Agency operations and field staff have taken multiple steps to correct recent taste and odor problems in the Ione drinking water. The unpleasant, but never unsafe, condition was caused by naturally-occurring plant growth in the Ione Reservoir.

The algae produces a distinct earthy odor that occurs in drinking water worldwide. It is not harmful to people or animals, but the human nose is extremely sensitive to the odor. It’s been a stubborn problem at the Ione Reservoir and an aggravation for Ione customers.

This year’s bloom came on quite suddenly due to hot weather quickly following a mild spring. Water at the bottom of the raw water reservoir that supplies Ione’s water supply quickly warmed, cool water rose to the top, and the water supply essentially “flipped” in the reservoir. This can often lead to the formation of elevated levels of taste and odor.

There are treatment processes in place to control taste and odor at the Ione Treatment Plant; however, water chemistry is a delicate balance and every year new organics present themselves. When operators noticed higher than normal odors in the raw supply, adjustments were made to address the issue. However, some water with elevated taste and odor did enter the distribution system in Ione.

Is the water in Ione safe to drink? Yes! There is no health risk associated with this type of taste and odor. Treated water is tested daily and continues to meet all requirements for safe drinking water.

AWA has taken several steps to clear up the taste and odor problems:
• Operators will continue to closely monitor the Ione Reservoir. Daily inspections include checks for odor.
• Staff is prepared to make adjustments to the treatment plant to reduce any future detected taste and odor in the raw water supply.
• Water Distribution System operators have been out in Ione neighborhoods, flushing distribution lines to optimize the quality of the water within the system.

Please report any unusual changes in your drinking water to AWA Customer Service at 209-223-3018 so that potential problems can be addressed quickly.

AWA customer services will be closed Monday, May 25 in observance of Memorial Day. Normal business hours will resume on ...
05/22/2026

AWA customer services will be closed Monday, May 25 in observance of Memorial Day. Normal business hours will resume on Tuesday, 5/26/26. In case of a service emergency, call 209-223-3018 and the answering service will deliver your information to the on-call field staff. If you would like to make a payment, you may make payments by phone (209-223-3018, option 2), online (AmadorWater.org) or by leaving a check in the drop box located outside the Agency office.

Happy Mother’s Day! Enjoy a fun and relaxing day to honor the mothers among us, mothers who are no longer with us, and t...
05/10/2026

Happy Mother’s Day!
Enjoy a fun and relaxing day to honor the mothers among us, mothers who are no longer with us, and the role of mothers around the world.

Address

12800 Ridge Road
Sutter Creek, CA
95685

Opening Hours

Monday 8am - 4:30pm
Tuesday 8am - 4:30pm
Wednesday 8am - 4:30pm
Thursday 8am - 4:30pm
Friday 8am - 4:30pm

Telephone

+12092233018

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