10/04/2026
From my table 🍽️✨
Nouvelle Bistro has such a beautiful setup, but my experiences haven’t quite matched it.
I’ve visited a few times, really hoping for a better experience each time, but unfortunately it hasn’t improved. On a previous visit, I was given a takeaway container that appeared used. I understand mistakes happen, but the situation wasn’t really acknowledged, and even after reaching out on Instagram, I didn’t receive a response.
Most recently, I was invited to a birthday where a booking for 6 had been made well in advance and confirmed on the morning. We arrived before the booking, but were told the table was no longer available due to them being busy. We were offered seating in the passage, which we declined, as it wasn’t appropriate for a birthday booking, and had to wait over 30 minutes before eventually being seated in-store.
When we finally ordered, multiple items were unavailable, and my friend had to change her order a few times, which added to the experience. I do understand that places get busy, but with a confirmed booking, it was quite disappointing. Overall, my customer service experience hasn’t been great across my visits.
However, the desserts were the only part of the experience that stood out. The chocolate cake was good, and the crème brûlée was quite nice - if you are going, I’d recommend sticking to those. ✨
