DM&A

10/07/2026

Officially celebrating the hard work of healthcare foodservice professionals!

We honor your commitment and dedication to your profession.

From hospitals and senior dining to all healthcare facilities, your passion not only serves lives but also changes them for the better.

Thank you. We appreciate you.

09/30/2026

Myth: It takes 6 weeks to onboard a new leader.

The truth?

You can have an experienced leader on the ground within 6 days.

When a leadership seat is empty, waiting weeks for the right person isn't always an option.

The department still needs to run, and your staff still needs the support.

That's why Provisional Leadership is built for speed.

We give you access to experienced:

✓ Foodservice Directors
✓ EVS Directors
✓ Managers/Supervisors
✓ Executive Chefs
✓ Certified Dietary Managers (CDMs)

Just experienced interim leadership when you need it.

Message us "LEADERSHIP" or comment below to learn how we can get the right leader for you in 6 days.

09/24/2026

One of the best feelings is being recognized after putting in tons of hard work.

An even greater feeling is receiving an award for it.

Last month, John Herzog received the Making a Difference award at AHF's 2026 National Conference.

And now you can listen to his very genuine and inspiring speech during the award ceremony in full.

(WARNING: You might shed a tear after listening).

Enjoy :)

09/16/2026

We want to show our appreciation to every professional, leader, employee, and staff member involved in Environmental Services (EVS).

Thank you for dedicating your time to keeping healthcare facilities clean and safe for patients, their families, and staff.

Healthcare wouldn't run the same without you :)

09/03/2026

It's official.

dm&a is now a certified Service-Disabled Veteran-Owned Small Business (SDVOSB).

We're happy to make it easier for our healthcare customers to work with us.

You can count on us for room service conversions, software implementation, layout and equipment, and go-live support.

If you have a project coming up, we'd love to help!

08/25/2026

AHF Atlanta 2026 Photo Dump!

08/24/2026

For those who missed it...

Here are some highlights from AHF's national conference in Atlanta, dm&a style.
-
In addition to John Herzog winning the Making a Difference Award, we also want to congratulate Dr. Veronica Mclymont on receiving the Lifetime Achievement Award! You guys are amazing and deserve every bit of it.

A huge thank you to AHF for hosting this event, recognizing team dm&a, and all the award winners.

It was great catching up with all our friends, colleagues, and business partners. It truly felt like a family reunion.

We're blessed to be a part of an organization that represents Healthcare Foodservice & Hospitality.

08/22/2026

Tonight's the big night...

John Herzog is winning the Making a Difference Award at AHF's Gala Dinner, one of AHF's highest honors!

We wanted to congratulate John on his accomplishment and recognize his huge impact on the industry.

Thank you John for everything you do! You're the best :)

Team dm&a is on a roll.
-
More updates to come in the next 24 hours!

08/19/2026

It's 100% guaranteed that your department will have a bad day.

People call out, employees get sick, and some quit.

There's a whole host of reasons why leadership gaps and staffing shortages arise.

An unplanned absence of leadership is bound to happen in healthcare.

And the best way to deal with these shortages is to create a 24/7 coverage system. A group of people who have your back when times get rough.

This is where Provisional Leadership comes into play.

With Provisional Leadership, you gain access to a roster of:

✓ Foodservice Directors
✓ EVS Directors
✓ Managers/Supervisors
✓ Executive Chefs
✓ CDMs

Start preparing for that bad day.

Comment "Leadership" or message us directly if you're interested in learning more.

08/12/2026

On a previous episode of the dm&a Podcast, John Herzog sat with Erika Rosendahl to discuss an important room service transformation of a veterans' dining facility.

Here are a few of the best moments plus the unique insights Erika had to share:


Room Service Reinvigorates the Kitchen Team: “There was barely any cooking going on, not a lot of movement in the kitchen… now I see that a lot of the staff is interacting with patients and they feel a lot more fulfilled. There’s a lot more teamwork going on... there’s a lot more pep in their step.”

Choice Drives Intake and Healing: “We’ve had patients call us down and say they think this is a five-star hotel, that they wanna have one last meal before they leave, and that’s awesome to hear... a lot of complications are due to patients not even eating… If their bodies aren’t fueled enough for these treatments, then it’s pretty pointless to be having food that they’re just not even gonna be eating. If they’re picking their food, what they actually want, they’ll eat it… They’re actually fueling their bodies in order to get better and get out of the acute care hospital.”

Creating a Meaningful Patient Connection: “It’s another level of giving customer service, being able to talk to somebody while you’re placing your order... especially with our veterans, they wanna talk to someone if they’re not talking to their nurse or if they don’t have a lot of people visiting them, somebody at the call center is there to listen to them and have a conversation with them, three times a day. So it’s a really awesome experience being able to speak to the patients... Being able to receive that feedback directly from the patient has been a great way to not only find errors, ’cause the patients could tell us directly what happened."

If you haven't listened yet, the full conversation is packed with more practical wisdom and career stories:

Listen in as I, John Herzog, have candid, casual conversations with healthcare foodservice people from all areas of the spectrum. Foodservice directors, vendors, executive chefs, cooks, dietitians, managers, inspirational leaders, anyone in my con...