20/12/2025
This afternoon didn’t go as planned.
I walked into the facility excited to grab the first round of jam for your orders, and I left feeling frustrated and disappointed. The batch didn’t meet the standard - straight up, it was overcooked and there’s no way I could let that go out the door with my name on it.
Mind you, two trial runs have been done with and without me, prior to this….
To everyone who’s placed a pre-order: I’m so sorry for the delay. I know you’ve been patient, and I don’t take that lightly. This process is still brand new to us. We’re learning, adjusting, and doing everything we can to make sure the product you get is something I’m proud of… and something you’ll love.
There have been a few bumps in the road, and today was one of them. But I promise you this: we’re not cutting corners. We’ll keep pushing to get it right, even if it means we wait a little longer. Quality over everything.
If at any point you’d prefer a refund, please DM us. We completely understand. Otherwise, thank you for riding this out with us. 🏄🏼♂️ Your support, patience, and encouragement means more than you know. I truly believe the best jam in the world will be in your hands soon.
Appreciate you all.
– Tan Dan the Jam Man
